Originally Posted by Cooperville
I believe that is the problem, the keepers are mounted too high. But every window throughout the unit is the same way. I will get a picture up soon. Thanks
Same person on the line installs all of them and maybe a newbie or maybe off day. In ours, and all units with the same kitchen slide, built over a few weeks had the aluminum mini blind wind holds all mounted spaced 2" wider than the blinds! The slide out boxes are pre-assembled with everything beforehand...
Let's see what your picture shows and if we can spare a dealer visit.