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Old 02-16-2017, 05:12 PM   #1
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Side Window Shattered

Traveling today on US 55 in Mississippi, a very rough road, my side window on the kitchen slide shattered. Has anyone had this happen to them? I have a 36CKTS Cedar Creek. Any suggestions on where to get this repaired. We are now in Louisiana.
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Old 02-16-2017, 05:18 PM   #2
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Warranty repair, I hope.
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Old 02-16-2017, 05:38 PM   #3
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Shattered Window

I have a $500 deductible. My main concern is getting it fixed before it rains tomorrow. I have a call into Cedar Creek, they are closed now. My insurance carrier, GEICO says it will take a month to order a new glass, since it is tempered.
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Old 02-16-2017, 06:11 PM   #4
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Old 02-16-2017, 08:14 PM   #5
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How about a low cost temp cover? Big sheet of hard plastic from a big box hardware?
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Old 02-16-2017, 11:17 PM   #6
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Shattered Window

Quote:
Originally Posted by SailorSam20500 View Post
How about a low cost temp cover? Big sheet of hard plastic from a big box hardware?
That is what I did. Plexiglass with duck tape. Thank you.
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Old 03-07-2017, 02:43 PM   #7
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The rest of the story

E-Mail I sent to GEICO:

Thank you, Tiffany,

I want you to know that I am extremely unhappy on how this situation was handled. I have RV coverage with GEICO. During travel one of the RV side windows shattered. I was referred by GEICO to Guardian. Evidently they, or at least the person I spoke with, knew nothing about RV’s. They informed me that it would take at least a month to replace the glass. Living full time in an RV, that is obviously not acceptable. I contacted the manufacturer of the glass, HEHR, Inc. and they shipped me a replacement window within 36 hours.

I don’t know what Guardian was going to do for a month, so I would appreciate it if you would tell me.

Needless to say, I am very disappointed in GEICO.
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Old 03-07-2017, 03:02 PM   #8
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Sad part is that I am not shocked, most shops and insurance providers have NO IDEA what to do with a trailer.. They insure them because they can make a dime.
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Old 03-07-2017, 03:34 PM   #9
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Ooo..I have Geico. That does not sound promising for the future at all.
Thank you for sharing that information with us.
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