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Old 06-14-2014, 04:31 PM   #1
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Grey wolf slide-out ceiling glass

We purchased a new 18rb grey wolf last year. We have put probably 10,000 miles on it since. I just got back from a 4 day outing where there was wind, rain, hail and just generally nasty weather. Trailer was great! No leaks, damage, nothing.

I parked it and opened the slide. ( only one slide ). A couple days later I went in to do something and noticed a few leaves on the back of the couch. I opened the shade over the slide ( window in ceiling of slide) ans lo and be hold, the glass was just setting there. No seal, no frame, no glue residue, nothing.

What holds the glass in place? Glue? Clamp? Oversized rubber?

I included 2 pictures here.

Is out of warranty, so need to fix myself before leaving for 2 weeks in Southfork, Colorado!
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Old 06-14-2014, 04:52 PM   #2
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Looks like something missing to me. Ask dealer to make good on build.
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Old 06-14-2014, 05:49 PM   #3
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That was my thought. Sent pictures to service man and he said the same thing. Can't imagine why it has only now gotten unsealed.
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Old 06-17-2014, 01:17 PM   #4
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Ok, so they called back finally. Seems that is was simply glued down. Cheap construction , you ask me. I wonder if contact cement would work here. Like that used for Formica.
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Old 06-18-2014, 05:01 PM   #5
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Thanks for the follow up.
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Old 06-20-2014, 02:06 PM   #6
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The dealer contacted the factory. The factory is going to replace the entire window install at no charge, labor included. Good job Forest River. I knew there was a reason I bought from them.
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Old 06-20-2014, 02:15 PM   #7
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Now SEE? THANKS for that follow up! You don't see many threads where FR really comes thru for a buyer, *especially* for out of warranty problems. People post when there's a problem but seldom come back and brag that FR man'ed up.

GLAD they came thru for ya.

GOOD JOB Forest River! (and you might know, the thumbs up emoticon isn't available for this post)

Edited to ask; is it really glass, or Lexan? IF it's glass, I'd want it replaced with something less fragile. Lots of RVers experience hail storms, limbs falling, a child's ball or rock thrown, etc.
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