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Old 04-05-2018, 07:13 PM   #1
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Heritage Glen 28R Slideout Stuck Shut

One living room slideout is stuck shut. This is just a day after leaving home where everything was OK. There is power to the motor because it is operating. When I tried moving it with the crank, the end of the manual crank shaft broke off at the motor end (not the crank handle, the shaft, I can fix this because the shaft is long enough to trim and by drilling a new hole for the split spin). The skipping gear sound you get at the normal end of travel is still there so I know that the motor is operating properly and with normal force.

I can't manually move the slideout up, down, sideways, in or out. This is most likely just the weight working against my puny version of super-strength. Thankfully it is on the settee side and although it is a tight squeeze, we can get the fridge door open enough to get access to the inside.

Any ideas. I have downloaded the Lippet manual but not much help there.
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Old 04-05-2018, 08:39 PM   #2
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I 'fixed' the manual crank bit, tried it but it broke again, telling me that the slide is most assuredly jammed shut.
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Old 04-11-2018, 01:12 AM   #3
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Well it's fixed, by me. Simple really, just making amends for bad workmanship and no quality control.

The Lippert screw type actuator mount was badly welded to the rail. It was at an angle and while the slide out worked up till a few days ago, it must have been under high tension for the entire 2.5 years we have had this beast.

What really needed doing was for the bracket to be removed and re-welded back in place, but square. Removing it would be a hammer and chisel affair taking a few hours I would think, being upside down and on the back. Not for me and I wasn't about to pay someone for that sort of grunt work.

I simply added a couple of fat washers under one part of the two-part bracket on one of the bolts, which lifted one side enough to get the main shaft reasonably inline, without the curve it had.

Slide out works great now and I can hear that there is a lot less strain on the thing.

I will forever be astonished at the bad workmanship, bad or nil quality control in the manufacturing process of this thing. The bracket I just fixed was painted, so not only did the unskilled, untalented, uncaring 'tradesman' ignore his/her bad work, so did everybody else. Even the painter didn't pickup on how badly it had been mounted. Considering that these frames are put together on a jig, before any body work, something as big as the slide out mechanism mounts and as misaligned as it was should/would have been very obvious, yet it was not fixed before even the painting had been done.

I am quite disgusted at their lack of pride in their own product.

So, this is item number 53 that I have had to repair and because I am so far away from the factory, I can get no warranty support, from anyone.
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