After we took delivery I went to educate myself on the manual operation of the slides and landing gear on our 5th wheel just in case the need should ever arise. I first found that the 'special tool' needed to manually operate the bedroom slide was missing.
Dealer found us a tool from another unit. Good to go.
Next, the provided crank handle tool would not fit over the pins for the living room slide.
Dealer first ordered another crank handle but the new one had the same issue. Dealer then widened the slots in the tool so it would fit the LR slide. Good to go.
However, the same tool is used to manually crank the landing gear but it wouldn't go far enough onto the landing gear shaft to engage with the pins. Dealer finally used a cut off tool to remove part of the shaft end on the landing gear and all is well!
Moral of the story...check your emergency/back-up gear before you actually need it.