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Old 02-16-2016, 10:32 PM   #121
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Originally Posted by duramaxlbz View Post
I have a question how come you're insurance will not cover that. My awning ripped out on my old stealth and they covered it 100%.
I would assume that wind caused your awning damage.......... no outside force wind, storm etc caused the slide to fall out. The insurance company could and probably would say either a factory defect or lack of maintanence neither of which is covered.

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Old 02-16-2016, 10:42 PM   #122
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You are right. About the wind. I was just curious. I would try to open a claim the worst they say is no.
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Old 02-17-2016, 05:48 AM   #123
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The more claims you open up the more your rates can go up
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Old 02-17-2016, 07:21 AM   #124
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Yea. My rates did not go up for my awning. For a slide falling out i sure would open a claim. And rates don't go up under comprehensive claims. Just collision.
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Old 02-20-2016, 07:15 AM   #125
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Wow! I am amazed that FR would take that on for $1000, a 6 year old camper, bought used from a private party.
It's easy to Monday morning quarter back this but perhaps a dealer inspection would have seen the water damage first?
They also found more delamination in other walls?
Sounds like there were other issues as well.

Glad no one was hurt and a factory fresh repair is happening.
Should be like a new rig when they get it back.

I am impressed with the result.
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Old 02-20-2016, 07:35 AM   #126
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Originally Posted by bikendan View Post
In my 12 years of being on many RV forums, this case is the FIRST time I've read of any such thing happening on a slideout.
Keep in mind that thousands of RVs have slideouts, that nothing like has ever happened.
I know that KZ had rear slide units that were supported by Roof Rails that would Fail! This Is/Was well documented on RV.Net! It was caused by people using/overloading the Bed area when in the Transport position! The Factory,KZ supplied a JACK after the failure started to be known! Youroo!!
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Old 04-01-2016, 10:06 PM   #127
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Exclamation UPDATE of our Rockwood Roo SLIDE that fell out w/me in it

Joe took a ride to Indiana from RI to pick up the Rockwood Roo with one of our shepherds Louie and we couldnt be happier! Compromise in life is a given..not everyone likes or wants to but sometimes its necessary to get things done in life! I want to thank ALL involved from everyone on this forum (especially Herk!and Bob aka FROG that guided me along the way from the get go to Deb at Forest Rivers office and Dave from the local RV dealer that was a huge help in getting the trailer to Indiana from his dealership! Team work and compromise ...sounds like a good marriage doesnt it? We took the Roo out on a date the first wkend ...just sat and watched the sunset while enjoying some RI Lobsta! and wine! Thanks again for ALL your support...the squeaky wheel doesnt always have to be loud and obnoxious you def. get more w/honey than vinegar! Here are a few pics so you can all see the wonderful work they did not only on the slide but the front and they also fixed quite a few things they happened to notice werent right! I cannot thank everyone enough!
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Old 04-01-2016, 10:30 PM   #128
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Thanks for sharing the outcome! I love happy endings.
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Old 04-01-2016, 10:34 PM   #129
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So glad you were able to get your Roo fixed up and you're back out enjoying it. FR came through again!
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Old 04-01-2016, 10:48 PM   #130
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Quote:
Originally Posted by duramaxlbz View Post
I have a question how come you're insurance will not cover that. My awning ripped out on my old stealth and they covered it 100%.

They said it wasnt covered because nothing fell on it, we didnt hit anything, nothing hit us etc bla bla ...I even cked to see if there was an earthquake that night ..and made jokes as you can imagine about that coverage however ...I was honest and grateful I didnt get hurt ..they said its a manufacturers defect and I took it from there.....
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