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09-11-2015, 12:08 PM
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#21
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Member
Join Date: Nov 2011
Posts: 59
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Was your slide on cables attached to the roof, or was it on rails on the bottom of the slide. The reason I ask is that I have a FR 21 WRS V-Lite with the rear slide. Any info is appreciated. Glad everyone is OK.
David Castellon
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09-11-2015, 12:08 PM
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#22
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Senior Member
Join Date: Aug 2014
Location: West Jordan, UT
Posts: 877
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I always wondered if this could ever happen but never actually heard/seen it.
__________________
2018 XLR Nitro 36T15
2015 GMC 3500 6.6/Allison
Nights Camped (2018-16) (2017-16) (2016-13) (2015-13)
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09-11-2015, 01:20 PM
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#23
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Member
Join Date: Jan 2015
Posts: 89
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Scary!
Very sorry that happened! We owned a 21rs before we got our 25rs. The bed on the new one is a king so there's even more weight. Makes you wonder if an external support to the bumper might be needed like pop-up. Hope F R helps you, would be criminal not to.
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09-11-2015, 01:29 PM
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#24
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Junior Member
Join Date: Jun 2015
Location: Fultondale, AL
Posts: 15
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I agree with many comments here. I guess a recall is totally out of the question.
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09-11-2015, 02:17 PM
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#25
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Senior Member
Join Date: Jul 2015
Posts: 7,053
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Quote:
Originally Posted by Duke
I agree with many comments here. I guess a recall is totally out of the question.
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A recall? This is hardly a common problem.
Bruce
__________________
2016 Rockwood Windjammer 3029W Diamond Edition
2015 Chevy 3500HD LTZ 6.0 Crew Cab 4x4 Long Bed 4.10:1 SRW
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09-11-2015, 02:24 PM
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#26
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Site Team - Lou
Join Date: Oct 2009
Location: South Eastern PA
Posts: 23,269
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Quote:
Originally Posted by nomad297
A recall? This is hardly a common problem.
Bruce
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I agree; they would need to determine why it happened and then see if it is a "one off" or a manufacturing/training issue before a "fix" can be found (if needed) and implemented via recall.
Way too early to think in that direction.
__________________
Lou & Freya the wonder dog
2008 GMC Sierra 3000HD Allison Duramax
2019 Flagstaff 8529FL
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09-11-2015, 06:41 PM
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#27
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Member
Join Date: Sep 2015
Posts: 33
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HI it was a rail on the bottom
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09-11-2015, 06:46 PM
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#28
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Site Team - Lou
Join Date: Oct 2009
Location: South Eastern PA
Posts: 23,269
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Quote:
Originally Posted by kant160
HI it was a rail on the bottom
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Has FR been in touch?
__________________
Lou & Freya the wonder dog
2008 GMC Sierra 3000HD Allison Duramax
2019 Flagstaff 8529FL
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09-11-2015, 09:44 PM
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#29
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Member
Join Date: Nov 2011
Posts: 59
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Not what I wanted to hear. Thanks. If you don't mind, send me a pm and let me know what they find and do about it. I don't know about you, but I really like this unit. It has been a perfect fit for me and the wife.
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09-12-2015, 08:07 AM
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#30
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Senior Member
Join Date: Jul 2015
Location: Where the stars at night are big and bright
Posts: 970
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Whoa, Nellie!!!  First and foremost, I'm glad no one was injured!! Have seen slides that popped out because of poorly adjusted/malfunctioning extenders. This is a new one on me. Hope you can get this resolved with Forest River. Looks like Bob is the guy who can move things forward for you!!
__________________
2015 Palomino SolAire 20RBS
2022 Silverado 2500HD LT Duramax 4WD
2015: 18 days; 2016: 21 days; 2017: 19 days; 2018: 26 days; 2019: 8 days; 2020: 0; 2021: 10 days.
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09-12-2015, 08:48 AM
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#31
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Senior Member
Join Date: Apr 2008
Location: Long Island (Nassau County), NY
Posts: 4,352
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Happy to hear that no one was injured but not happy to hear you had this problem! Now that Frog Bob and Leo are on the case, I'm sure that you will be taken care of.
__________________
Tom and Margaret
2014 Berkshire 390bh-60
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09-12-2015, 04:41 PM
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#32
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Member
Join Date: Sep 2015
Posts: 33
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Quote:
Originally Posted by forthefunofit
Not what I wanted to hear. Thanks. If you don't mind, send me a pm and let me know what they find and do about it. I don't know about you, but I really like this unit. It has been a perfect fit for me and the wife.
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HI...It might just be this one unit ...mfg defect...not sure yet ..waiting but maybe you could ask your local dealer for support system idea? For peace of mind if nothing else ..we LOVE our trailer too :/
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09-12-2015, 05:12 PM
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#33
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Senior Member
Join Date: Jun 2013
Location: London, Kentucky
Posts: 630
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Is it just me?
Does anyone else think that in the lower photo the wood (or whatever)looks like it has been very wet? Particle board would have NO strength after being wet repeatedly.
Glad there were no serious injuries.
Travel safe
__________________
2019 Ford F-350 Super Duty CC Dually 6.7 Diesel
2011 Cedar Creek 36CKTS Touring Edition
I Catch Fish......What is your SuperPower?
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09-12-2015, 07:34 PM
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#34
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Member
Join Date: Sep 2015
Posts: 33
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Quote:
Originally Posted by FordHauler
Is it just me?
Does anyone else think that in the lower photo the wood (or whatever)looks like it has been very wet? Particle board would have NO strength after being wet repeatedly.
Glad there were no serious injuries.
Travel safe
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Actually the frame that supports the bed...the rear slide aluminum frame broke in 3 places...thats what holds the bedroom up in the walls too ...its not supported by waferboard/particle board or they would ALL be falling out
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09-12-2015, 07:48 PM
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#35
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Plain Old Member
Join Date: Nov 2012
Location: Full Timing in South Louisiana
Posts: 1,938
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Maybe I missed it, but did FR get in touch with you (kant160) and give some hope of a resolution?
__________________
John and Rebecca Dickson
Emma-7 / Little John-5 / Iva-1
Full Timing Again, Rev B
2013 Ford F-350 Lariat CC LB PSD
2015 SOB TT - With OC's Awning Poles (#8)
At least in Heaven, RVs will be perfect, and I won't have to keep fixing them.
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09-12-2015, 08:19 PM
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#36
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Member
Join Date: Sep 2015
Posts: 33
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Yes I have gotten in touch.
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09-12-2015, 08:44 PM
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#37
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Plain Old Member
Join Date: Nov 2012
Location: Full Timing in South Louisiana
Posts: 1,938
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Good. When all is said and done, please keep us up to date, maybe even a picture or 2.
__________________
John and Rebecca Dickson
Emma-7 / Little John-5 / Iva-1
Full Timing Again, Rev B
2013 Ford F-350 Lariat CC LB PSD
2015 SOB TT - With OC's Awning Poles (#8)
At least in Heaven, RVs will be perfect, and I won't have to keep fixing them.
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09-12-2015, 09:27 PM
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#38
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Senior Member
Join Date: Jul 2015
Location: Louisiana
Posts: 652
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Quote:
Originally Posted by F.R.O.G.
Kant160, I'm sorry to hear of the slide falling, and hope first and foremost that everyone is OK.
Herk notified me about the post and the incident about an hour ago. I'd not yet seen the post until then. I've contacted the head of the four Flagstaff/Rockwood plants and Leo Akins, who headed up our service operations at the FROG Rally. Leo has already been in touch with the appropriate service staff.
Will you please send me a PM with your contact information so that I can have service follow up with you? If you prefer, you can also send it to the e-mail address in my signature.
Thanks!
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It's only because of THIS forum and posts similar to THIS one that I decided to buy a Silverback! There were several options.
Thanks Herk and Bob
__________________
2016 Ford F-350 Lariat CC, 4x4 SRW. B&W turnover with extender. 2015 CC Silverback 29RE, fitted with Reese Goose Box. Amateur Extra Class K5TS, 2016 nights camped 16
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09-21-2015, 07:07 PM
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#39
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Member
Join Date: Sep 2015
Posts: 33
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Quote:
Originally Posted by Davidg
It's only because of THIS forum and posts similar to THIS one that I decided to buy a Silverback! There were several options.
Thanks Herk and Bob
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UPDATE....I have been EXTREMELY patient waiting to get an answer on whats going to happen but as of to date I have NO idea. I received an email last Monday saying they were handing it to service but still nothing, no calls, no emails. I just hope I havent been forgotten. Anyone have any ideas on how I should go forward? thanks !! Beth
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09-21-2015, 08:35 PM
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#40
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Site Team - Lou
Join Date: Oct 2009
Location: South Eastern PA
Posts: 23,269
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Quote:
Originally Posted by kant160
UPDATE....I have been EXTREMELY patient waiting to get an answer on whats going to happen but as of to date I have NO idea. I received an email last Monday saying they were handing it to service but still nothing, no calls, no emails. I just hope I havent been forgotten. Anyone have any ideas on how I should go forward? thanks !! Beth
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Really upset to hear this, Beth.
Will be talking to Bob about it.
He may need to "re-engage".
__________________
Lou & Freya the wonder dog
2008 GMC Sierra 3000HD Allison Duramax
2019 Flagstaff 8529FL
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