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Old 09-10-2015, 09:48 PM   #11
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Kant160, I'm sorry to hear of the slide falling, and hope first and foremost that everyone is OK.

Herk notified me about the post and the incident about an hour ago. I'd not yet seen the post until then. I've contacted the head of the four Flagstaff/Rockwood plants and Leo Akins, who headed up our service operations at the FROG Rally. Leo has already been in touch with the appropriate service staff.

Will you please send me a PM with your contact information so that I can have service follow up with you? If you prefer, you can also send it to the e-mail address in my signature.



Bob Byrne
Director, Forest River Owners' Group (FROG)
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Old 09-10-2015, 10:00 PM   #12
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Now that's just awesome. Thank you Herk and Bob. I hope this has a happy ending to it.

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Old 09-10-2015, 10:19 PM   #13
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Bob I am glad too know that this group has good contacts at FR. I plan on being a member of this forum for a long time and I hope I never have to use these contacts to settle a manufacture issue.
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Old 09-11-2015, 04:28 AM   #14
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There's nothing like getting out of the wrong side of the bed.

I always wondered if this could happen.

Good luck.

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Old 09-11-2015, 06:17 AM   #15
(Dry Huunday)
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Glad everyone is ok and hope you have some success with FR. I would think they would at least want to look at it and investigate what happened

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Old 09-11-2015, 06:24 AM   #16
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Just FYI, I saw where the OP posted this in another thread and Bob Byrne replied seeking a PM with contact info from her so that he can put her in touch with the correct folks at the factory to move the matter forward.

EDIT: Never mind this post by me, looks like some ex post facto merger has occurred. (SEE BOB'S REPLY ABOVE)
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Old 09-11-2015, 06:42 AM   #17
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A reminder to everyone; please post your issue in the most appropriate spot and no where else. If your issue fails to get traction because you made a mistake in where you posted it, contact a Moderator to move it to the correct area.

Spamming the forum with many posts/threads on the same issue results in negative synergy because not everyone sees what is going on in other threads and what the outcome was if the issue was solved.

At least give us a few days to get a light on your issue! Most likely you have been dealing with it for weeks/months before coming here!

The staff here are volunteers and "have day jobs"; Herk

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Old 09-11-2015, 06:44 AM   #18
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What a way to wake up !
Good to hear no one was hurt.
Dave, Southern,ON

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Old 09-11-2015, 06:49 AM   #19
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Glad everyone is ok!
Wow! Never seen a slide out "slide out"!
If leo is on it he'll make sure this is handled.
Leo is a HUGH asset to fr.

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Old 09-11-2015, 11:59 AM   #20
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Oh. My. Goodness!!! Glad you all are ok! Geez...

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