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09-10-2015, 06:13 PM
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#1
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Member
Join Date: Sep 2015
Posts: 33
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REAR SLIDE FELL OUT WHILE IN IT..rockwood roo
Our 2009 Rockwood Roo 21RS travel trailers BED fell out of the trailer while we were sleeping in it !! My husband rolled out to the right, I fell with the room! We are NOT heavy and had no inclination that this would happen...we were sound asleep heard a crack and down it went...pics incl. I have YET to hear from ANYONE from Forest River or the Rockwood division after numerous calls and emails. I would hate to think what might have happened if a child was in that bed sleeping OR if it happened during the day w/a child or pet underneath it at the time...we got denied a claim and we are at a stand still as to what next...the ins. co is saying a mfg. defect I want to warn everyone to ck their slides and/frames if possible.....  
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09-10-2015, 06:18 PM
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#2
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Senior Member
Join Date: Jan 2015
Posts: 442
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WOW thats crazy, glad no one got hurt
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haven a blast
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09-10-2015, 06:23 PM
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#3
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Georgia Rally Coordinator
Join Date: Jun 2015
Location: GA
Posts: 24,458
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Yikes what a wake up call. Glade no injuries. Later RJD 
__________________
2020 Shasta Phoenix SPF 27RKSS (sold)
2018 Dodge Ram 2500 6.4 3:73 gearing. Traded 2015 Chevy 2500 6.0, 4:10
Traded 2015 30WRLIKS V-Lite
Days camped 2019 62
Days camped 2020 49 days camped 2021-74 2022-40 days 2023 5 days
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09-10-2015, 06:39 PM
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#4
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Member
Join Date: Jun 2015
Location: Fallon, NV
Posts: 35
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When I first saw the picture I was thinking of the old...."If this campers rocking..........".
Hell of a wake up call. Glad no one was hurt
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09-10-2015, 06:47 PM
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#5
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Plain Old Member
Join Date: Nov 2012
Location: Full Timing in South Louisiana
Posts: 1,938
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That should never happen. Curious what gave way. Hard to tell in the pictures. I'm sure FR will use the old "out of warranty" excuse, but in my opinion, something wasn't right. Being it is a 2009, who knows what could've went wrong. It was built in the downturn of the industry.
__________________
John and Rebecca Dickson
Emma-7 / Little John-5 / Iva-1
Full Timing Again, Rev B
2013 Ford F-350 Lariat CC LB PSD
2015 SOB TT - With OC's Awning Poles (#8)
At least in Heaven, RVs will be perfect, and I won't have to keep fixing them.
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09-10-2015, 06:47 PM
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#6
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Site Team
Join Date: Jan 2007
Location: Goodyear, Arizona
Posts: 33,780
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i've never seen anything like that happen, in all the time there have been rear bed slide Roo/Shamrock TTs. 
i think Gregg Rollins is still the Roo/Shamrock person to contact at FR.
he responds to emails better than voice mails.
__________________
Dan-Retired California Firefighter/EMT
Shawn-Musician/Entrepreneur/Wine Expert
and Zoe the Wonder Dog(R.I.P.)
2016 PrimeTime TracerAIR 255, pushing a 2014 Ford F150 SCREW XTR 4x4 3.5 Ecoboost w/Max Tow Package
4pt Equal-i-zer WDH and 1828lbs of payload capacity
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09-10-2015, 06:47 PM
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#7
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Member
Join Date: Sep 2015
Posts: 33
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Quote:
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"If this campers rocking..........".
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My insurance covered Earthquakes....unfortunately NOT that kind! ....PS we were sound asleep :/
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09-10-2015, 06:50 PM
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#8
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Member
Join Date: Sep 2015
Posts: 33
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Quote:
Originally Posted by BigJohnD
That should never happen. Curious what gave way. Hard to tell in the pictures. I'm sure FR will use the old "out of warranty" excuse, but in my opinion, something wasn't right. Being it is a 2009, who knows what could've went wrong. It was built in the downturn of the industry.
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You are right! The RV place we had it towed to said 3 cracks in the frame! BAD WELDING JOB on aluminum frame!! 
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09-10-2015, 08:06 PM
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#9
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Senior Member
Join Date: Mar 2014
Location: Grand Rapids, Mi
Posts: 315
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Whoa! as the owner of the identical model, that makes me very nervous, even though we just had the slide repaired at the factory due to cracking of the "Alumalite" I hope their repairs included inspection of the welds referenced in this post. I really do love our 21RS.
Jim
2009 Roo 21 RS
2013 GMC Sierra 1500
Grand Rapids Mi
__________________
2015 F350 Lariat Crewcab DPS SWD 4x4
2013 Sabre BKOK 31
andersen ultimate 5th wheel hitch
Renogy Solar Suitcase
Progressive Industries EMS
Sea Eagle 420 Tandem Inflatable Kayak
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09-10-2015, 08:22 PM
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#10
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Member
Join Date: Sep 2015
Posts: 33
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Call them and MAKE SURE! They have YET to respond to me
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09-10-2015, 09:48 PM
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#11
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Director, FROG
Join Date: Sep 2011
Location: Middlebury, IN
Posts: 3,515
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Kant160, I'm sorry to hear of the slide falling, and hope first and foremost that everyone is OK.
Herk notified me about the post and the incident about an hour ago. I'd not yet seen the post until then. I've contacted the head of the four Flagstaff/Rockwood plants and Leo Akins, who headed up our service operations at the FROG Rally. Leo has already been in touch with the appropriate service staff.
Will you please send me a PM with your contact information so that I can have service follow up with you? If you prefer, you can also send it to the e-mail address in my signature.
Thanks!
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09-10-2015, 10:00 PM
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#12
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Plain Old Member
Join Date: Nov 2012
Location: Full Timing in South Louisiana
Posts: 1,938
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Now that's just awesome. Thank you Herk and Bob. I hope this has a happy ending to it.
__________________
John and Rebecca Dickson
Emma-7 / Little John-5 / Iva-1
Full Timing Again, Rev B
2013 Ford F-350 Lariat CC LB PSD
2015 SOB TT - With OC's Awning Poles (#8)
At least in Heaven, RVs will be perfect, and I won't have to keep fixing them.
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09-10-2015, 10:19 PM
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#13
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Senior Member
Join Date: Jun 2015
Location: Where the wheels get parked
Posts: 678
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Bob I am glad too know that this group has good contacts at FR. I plan on being a member of this forum for a long time and I hope I never have to use these contacts to settle a manufacture issue.
__________________
See you down the road. ;
Ken and Denise new SOB Imagine2019 2850mk 2017 Ram 2500 ctd.
previous 2015 shamrock23s,2015 Ram Eco diesel
previous 1997 coleman highlander pup,1994 35rb Vectra,diesel,2007 Fleetwood arcadia pup.2005 ram
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09-11-2015, 04:28 AM
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#14
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Senior Member
Join Date: Jul 2015
Posts: 7,053
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There's nothing like getting out of the wrong side of the bed.
I always wondered if this could happen.
Good luck.
Bruce
__________________
2016 Rockwood Windjammer 3029W Diamond Edition
2015 Chevy 3500HD LTZ 6.0 Crew Cab 4x4 Long Bed 4.10:1 SRW
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09-11-2015, 06:17 AM
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#15
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(Dry Huunday)
Join Date: Sep 2014
Location: Eastern North Carolina
Posts: 2,298
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Glad everyone is ok and hope you have some success with FR. I would think they would at least want to look at it and investigate what happened
__________________
Beau & Sue
FurKid Express
2015 Coachmen Catalina 303RLS
2016 Chevy Silverado LT 2500HD Duramax
The more people I meet, the more I like my dogs!
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09-11-2015, 06:24 AM
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#16
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Alleged curmudgeon
Join Date: Aug 2011
Location: Southwest Michigan
Posts: 558
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Just FYI, I saw where the OP posted this in another thread and Bob Byrne replied seeking a PM with contact info from her so that he can put her in touch with the correct folks at the factory to move the matter forward.
EDIT: Never mind this post by me, looks like some ex post facto merger has occurred. (SEE BOB'S REPLY ABOVE)
__________________
Lee
2013 Windjammer 3008W
2006 Chevy Silverado 2500HD 6.0L w/Equalizer 4
Nights camped: 2012 (29); 2013 (26); 2014 (40); 2015 (43); 2016 (35); 2017 (34); 2018 (39); 2019 (30); 2020 (16); 2021 (14); 2022 to date (12)
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09-11-2015, 06:42 AM
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#17
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Site Team - Lou
Join Date: Oct 2009
Location: South Eastern PA
Posts: 23,269
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A reminder to everyone; please post your issue in the most appropriate spot and no where else. If your issue fails to get traction because you made a mistake in where you posted it, contact a Moderator to move it to the correct area.
Spamming the forum with many posts/threads on the same issue results in negative synergy because not everyone sees what is going on in other threads and what the outcome was if the issue was solved.
At least give us a few days to get a light on your issue! Most likely you have been dealing with it for weeks/months before coming here!
The staff here are volunteers and "have day jobs"; Herk 
__________________
Lou & Freya the wonder dog
2008 GMC Sierra 3000HD Allison Duramax
2019 Flagstaff 8529FL
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09-11-2015, 06:44 AM
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#18
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Senior Member
Join Date: Aug 2012
Location: Oshawa, ON
Posts: 983
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What a way to wake up !
Good to hear no one was hurt.
__________________
Dave, Southern,ON
2017 GMC SLT HD All Terrain Crew Cab (6' 6" Box) 2012 Roo 23SS
E2 Trunnion WDH (1,000 lb / 10,000 lb)
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09-11-2015, 06:49 AM
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#19
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Phat Phrog Stunt Team
Join Date: Aug 2011
Location: Iowa
Posts: 34,507
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Subscribed.
Glad everyone is ok!
Wow! Never seen a slide out "slide out"!
If leo is on it he'll make sure this is handled.
Leo is a HUGH asset to fr.
TURBS
08 duramax tuned n modded
2011 32bhok Sabre
2015 camping "27 nights"
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09-11-2015, 11:59 AM
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#20
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Member
Join Date: Dec 2014
Location: a
Posts: 96
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Oh. My. Goodness!!! Glad you all are ok! Geez...
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