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Old 08-18-2018, 01:44 PM   #1
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Schwintek slipped track?

2016 Sunseeker 2400W full Schwintek slide.
The bottom has always been further out than the top when fully retracted both front and back but seals always sealed.

Last season, had an issue with the interior molding coming loose on the drivers end of the slide. Took it apart and fixed everything with additional screws then hot glued the trim piece back on. This worked well.

Brought it in the other day and heard a "pop" but couldn't locate anything in the way or that had come apart.
Finally found that the outside bottom at the front of the rig was out 1.5 inches further than it had been and the gaskets were no longer sealing. in fact, part of the track is now visible. but the top of the slide is no further out than it was in the past.

Retiming following in/out procedures does nothing to alleviate this.
Slide still goes all the way out. On the way in it hesitates after about 2 inches then continues.
Have searched here & Lippert and found many answers for retiming but not this.

From everything I've read, disconnecting the motors to manually move the slide won't fix this. My understanding is the single shaft for the 2 tracks is driven by 1 motor so how does one just move the bottom of one end of the slide in to adjust this?

Of course this wouldn't happen at home so now I'm concerned about getting water in while driving in the rain.
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Old 08-19-2018, 08:53 PM   #2
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Any thoughts from anyone?
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Old 08-20-2018, 01:33 PM   #3
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Not having a Schwintek slide system, I was under the impression that they had two motors and they ran the gears in sync, but that there was an adjustment if they became unsync'd?

Here's what I found in the Service Manual.

Quote:
Synchronizing The Slide-Out Motors
1. Fully extend the slide room using the switch. Keep
the switch engaged until the motors shut down on
their own.
2. Retract the room 1-2 inches.
3. Repeat steps 1 and 2 until both motors shut down at
the same time. In many cases, two or three repetitions
are necessary to re-sync the system.
4. Fully extend and then retract the room. Again,
always let the motors shut down on their own before
releasing the switch.
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Old 08-20-2018, 03:02 PM   #4
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Thank you Bama Rambler. This is what they refer to as retiming the slide which was the first thing I tried.

I spoke with Lippert (Schwintek is a division) and they make them, not install them so they nicely told me to go to an RV Dealer!

Has anyone had experience playing with the bottom track of one of these? I'm thinking if I can release the bottom track (or gear), move that corner of the slide in and resecure the track (or gear), that would resolve it.
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Old 08-20-2018, 08:59 PM   #5
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BTW, I don't think I mentioned there are no error codes on the controller during operation.
I came across this today but too late & too dark to play.


https://www.rvtechlibrary.com/exterior/breezeslide.pdf


Has anyone placed the schwintek controller in manual mode and tried "jogging" the slide by activating only one motor at a time?
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Old 08-23-2018, 07:30 PM   #6
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I have had a similar issue with the not sealing evenly top to bottom. This was the way it was delivered, took it back to the dealer, they said it was ok. Now two years later the slide does not function very well. Dealer said it was due to the roller that the slide move in an out on. Two roller broke loose from the floor. Dealer worked with Forest River an FR said they would cover the repair. Dealer repaired the roller but needed to repair the bottom of the slide. When I return to complete the repairs the dealer said they could not do the repair. Basically they told me to go some where else. Took to another dealer an was welcomed. Since the slide was working some what we have scheduled the repairs to be done over the winter. But now the movement of the slide has gotten worse. The slide will not always drive in on the front side now we are up assisting it to move in. I have even heard the front motor driving but not engaged with the rack. Only two more trips planned this year hope it makes it.
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Old 08-23-2018, 07:36 PM   #7
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Retiming wonít fix this. The gear tracks need to be pulled and evened up. Are there any damaged teeth on the gear tracks.
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Old 08-23-2018, 08:04 PM   #8
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Here are all the Schwintek documents I have. The first one may help you best.

As stated above, it is not a synchronization issue, because each motor runs one side of the slide; hence one side may be farther out than the other. Your problem is top vs bottom on both sides.

What does seem weird (maybe) is that the bottom of BOTH sides have "skipped a tooth" so to speak. It would seem only one would do it, at least initially, unless something underneath was "catching" the slide.
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Old 08-24-2018, 09:20 AM   #9
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Thank you for the responses. I have already been through all the documents posted and the only one that might help (as rockfordroo mentioned) is way beyond my diy level.
The results of my using the controller to actuate one motor at a time has resulted in slightly more misalignment causing the unit to be less usable. Found a repair facility that seems to be quite familiar with the Schwintek. He informed me they have moved from a dual gear track on each side to a triple track due to the number of issues.
He also informed me it could be relatively minor but in all probablility I should be prepared for sticker shock of several thousand if they need to remove the slide. Will know more next month.
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Old 09-20-2018, 02:12 PM   #10
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The "Repair Kit" Manual is the one you need. Mine is in the shop now for the same thing. Re timing side to side won't fix it if the vertical rod/teeth have jumped so the top and bottom are on different gears on the lower gear rack.

The in wall assembly has to be removed and re-timed and then re-installed. If the teeth or vertical rod are damaged, then it needs to be replaced.
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Old 09-20-2018, 02:59 PM   #11
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Quote:
Originally Posted by CZNEDY View Post
The "Repair Kit" Manual is the one you need. Mine is in the shop now for the same thing. Re timing side to side won't fix it if the vertical rod/teeth have jumped so the top and bottom are on different gears on the lower gear rack.

The in wall assembly has to be removed and re-timed and then re-installed. If the teeth or vertical rod are damaged, then it needs to be replaced.



I've been told this is a probable design flaw and I should pursue it with FR & Lippert. It seems the slide is too heavy for the 2 tracks on each side and the entire unit "sinks" onto the rollers causing a depression in the underside of the slide eventually causing this failure. Sounds likley to me since the new units seem to be coming out with 3 rails on the side instead of 2. Doesn't seem to affect the smaller slides though.


What holds the slide off the floor when it is retracted? It seems to be cantilevered which in my opinion, adds stress to the tracks.
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Old 09-20-2018, 04:18 PM   #12
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They should have installed the metal plates under the rollers from the start. Keeps the rollers from sinking into the slide bottom making in move easier. Puts less stress on the schwintek
Gears.
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Old 09-20-2018, 04:23 PM   #13
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I also agree that there should have been another roller on the inside under the slide. When the slide is in and you sit at the table or just the weight of the frig puts a lot of stress on the gear racks.
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Old 09-20-2018, 04:35 PM   #14
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It also didnít help that the rollers ran over the bolts that hold the seats belts on the dinette and the couch damaging the rollers.
Had to remove the bolts.
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Old 09-22-2018, 10:27 AM   #15
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Quote:
Originally Posted by TryingToLearn View Post
BTW, I don't think I mentioned there are no error codes on the controller during operation.
I came across this today but too late & too dark to play.


https://www.rvtechlibrary.com/exterior/breezeslide.pdf


Has anyone placed the schwintek controller in manual mode and tried "jogging" the slide by activating only one motor at a time?
THANK YOU for posting this! I will keep a copy with me whenever we go camping.
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Old 09-22-2018, 10:37 AM   #16
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Quote:
Originally Posted by TryingToLearn View Post
I've been told this is a probable design flaw and I should pursue it with FR & Lippert. It seems the slide is too heavy for the 2 tracks on each side and the entire unit "sinks" onto the rollers causing a depression in the underside of the slide eventually causing this failure. Sounds likley to me since the new units seem to be coming out with 3 rails on the side instead of 2. Doesn't seem to affect the smaller slides though.


What holds the slide off the floor when it is retracted? It seems to be cantilevered which in my opinion, adds stress to the tracks.
We had the failure with our small kitchen slide. It only has the refrigerator and a small counter area in the slide. I don't think it's a size / weight issue (although that may exacerbate the problem), I think it's an overall design issue. In my opinion, the Schwintek system is not designed to work with RV's due to the flexing that occurs during travel.

The kitchen slide was repaired at the dealership under warranty, and now my larger living room slide is starting to fail. Needless to say, I will NEVER purchase an RV with a Schwintek system ever again.

I will say this: Be sure that your battery is FULLY CHARGED, or you're on shore power whenever you operate the slides. Low voltage can cause issues. Also, make sure you fully open or close the slide when operating it. Partial operation can also create problems.

Good luck and please let us know what happens.
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Old 09-22-2018, 11:52 AM   #17
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Itís fine for smaller slides. But once I see a residential refrigerator on a Schwintek slide I would run.
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Old 09-25-2018, 11:15 AM   #18
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We have had nothing but trouble with this slide system! It has cost us LOTS of money. We have had to call mobile repair twice!! We have a 2015 Sunseeker, 27' with 3 slides. Couch has come in crooked, one side in and not sealed. We have had to replace a motor in the bed slide out the back last year. It had corrosion on the motor because it wasn't sealed. As we had water issues before we had slide issues! We had water issues at the bed and couch! Not exactly happy. Not sure this is a good system. And yes, we have lubed both the seals and tracks!
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Old 09-25-2018, 12:12 PM   #19
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My Hemisphere is a 2013. Two slides that have the Schwintek. Took over three years and hundreds of hours and a couple of thousand dollars to 'fix' (caugh).

1) Slide was too heavy for the Schwintek motors and rails.
2) Top of slide would 'push out' and bottom would 'drag'... but would go out.
3) Slide would almost never come in correctly. Top would come in and bottom would drag. The bottom dragged so much that the wall retaining/holding screws and wall brackets on the bottom outside would kick out an inch or more. popping and grinding and eating up gear teeth.
4) After three years of 'adjusting', Took the main slide out, upgraded rails and motors to the highest range and steel rods. Large slide now goes in and out very slow. Still a lot of popping and grinding at gears, but does go in and out and does not drag or kick the walls and screws out.


Lippert/Forest River NEVER helped one bit on Suggestions on how to Fix, on cost of Parts or Labor for RV Dealer. They said that it WAS NOT a Design issue. (and then they came out with higher torque motors?) The RV Dealer (no warranty on anything) worked with me for over three years to get it in the state that I now have it. Am I 'happy' now with how it works? No... No... Heck No... But the Dealer can do no more with it, as he has tried and tried and tried to make it run in and out more smoothly. For three years the Dealer has it on his lot more than I had it at my house. (One other camper backed into it and I had to replace a fender panel while it was at the Dealers). If I had know the issues and time involved, I never would have bought it. Would I recommend a Forest River product/camper? NEVER, unless it was my worst enemy. Lippert and Forest River are not good Companies to work with when their products fail. They point fingers at each other and walk away from the customer. Many buyers will say, 'they are the best' and many will say, 'they are not good companies at times'.... I am one of the 'lucky' ones that had to 'test' one of their failed ideas and I had to pay the price of their major mistake.
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Old 09-25-2018, 12:48 PM   #20
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Luckily for us, we have a five year warranty. Our big kitchen slide which is about 18' long has been repaired once already. The in wall slide mechanism on one end was replaced. It was in the shop for 7 weeks. That's the end of the slide with the fridge. They replaced the H column, upper and lower gear racks and changed the motors to 500:1. Now, seven months later it is in the shop again as the bottom gear is out of time with the top gear. When the bottom gear is out of time with the top gear on one end, the only way to correct it is remove the entire assembly, realign it and then reinstall. If the rod is bent or the gear teeth broken, a new assembly is required.
Attached Files
File Type: pdf SCHWINTEK IN WALL SLIDE REPAIR KIT MANUAL.pdf (2.79 MB, 69 views)
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