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didn't the tech show you how, during the PDI?
that's a standard thing that should be done.
my Rockwood 23SS has access to the manual cranking post, under the sofa.
you probably should have asked this in the Rockwood sub-forum, since it's about a particular Rockwood model.
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Dan-Retired California Firefighter/EMT
Shawn-Musician/Entrepreneur/Wine Expert
and Zoe the Wonder Dog(R.I.P.) 
2016 PrimeTime TracerAIR 255, pushing a 2014 Ford F150 SCREW XTR 4x4 3.5 Ecoboost w/Max Tow Package
4pt Equal-i-zer WDH and 1828lbs of payload capacity
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