Short answer as to "Can any one tell me if the switch inside went bad or has a malfunction between the remote and switch.", NO. Nobody can troubleshoot an electrical problem of any kind over the internet. Voltage test must be made..........
Since your remote works the slide, it's not a fuse or the motor, or much of the wiring. Could be the wiring at the switch, or problem between the switch and relays........
Too much to guess, and if you don't have a meter, you are just going to start spending money on parts you don't need, or as I like to say, "going to fire the parts canon till I fix it".
Since it is new, should still have warranty, why not take it back?
2012 Ford F250 ext. Cab 4x4
2002 Jeep Wrangler Sahara
2008 Yamaha V-Star 650 Classic
2008 Work and Play 18LT