I hate to say this but my knowledge comes from what I have learned on the internet and the well seasoned RV Tech that is currently working on our Wildcat.
With in months of taking delivery I noticed that there was a sidewall crack on the 5th wheel. I was put in contact with Chris at the Wildcat factory in Elkhart who then got me in contact with Brian who was the warranty repair manage there in Elkhart. Via photos the decision was made that the 5th wheel needed to go back to the factory. We drove it up to Elkhart from the Dallas, TX area and delivered it to the warranty facility, meant with Brian personally. They removed the trailer siding and repaired some frame welds and fabrication along with some additional punch list items including the replacement of the entire undercarriage material. Upon the work being finish they had the 5th wheel delivered back to us south of Dallas.
We didn't get the opportunity to make much use of the RV due to family matters and a new born grandson coming into our lives. So late 2015 I noticed that when I would pull in the bedroom slide which houses only the queen bed the slide out would pop once in a while. Contacted a local dealers service dept and was told it was nothing to worry about.
So in December our extended warranty expires and as Murphy's Law would dictate the pop got a little louder and went from one pop to two, to three, then to four pops while pulling in the slide. Then I went to extend the slide and only one side of the slide would start to extend.
So onto the internet I went learning everything I could about this system. I would appear that most problems are motor related and over the years a new motor was released. I then came across some articles that made mention that this system was great as long as the RV was properly assembled, square and aligned when the RV was built. That there is very little tolerance allowed before issues could surface.
With this information I went out and very closely examined the geared rails on the exterior of the slide out. The lower gear rail showed at the last few inches of the rail that the gears had been ever so slightly shaving away at the track. I am talking less than 1/16" maybe not even 1/32". But just enough that the motor driven gear did not set deep enough into the track and in skipping along the woven track pattern began shaving away aluminum from the track rail.
I simply assumed that since my second year extended warranty expired that this was an out of pocket fix. I had it looked at by two different shops, one that is new to me but came well recommended. And another that we have used for some custom work and alterations on a diesel pusher we sold when we purchased the Wildcat.
Shop number one went on to tell me all the + and- of this slide design. Then told me that Lippard does not sell just parts, that an all new system would have to be purchased even if it was only the rails that needed replaced. I though BW and went to the Lippard parts site and it did show that the rails are not sold individually. This same shop told me that the problem was most likely that the room was out of square and they could not give me a true idea as to cost until the whole matter was inspected more closely.
The shop that we have history with went into long detailed conversation with me over the phone covering just about everything I had read or been told earlier. It now sits at this shop waiting on parts from Lippard. And yes parts do seem to be available as needed not only as a kit. The tech told me that the tolerances were less than 1/8" for the entire slide with equates to 1/16" of tolerance in fit for each side of the slide.
The only explanation he had was that when the 5th wheel went in for work, in order to remove and replace the entire side of the RV that the slides would have been removed. And when the bedroom side was reinstalled it was not done so squarely, aligned properly with in specs and out of sync from top to bottom tracking.
So please trust me when I say get it to a dealer to get it repaired and properly documented for future needs.
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2013 Wildcat 353LS
2015 Day/Nights Camped 5
2014 Day/Nights Camped 29