change the battery in the remote. mine does that every time the battery gets low. mine did it the day i took delivery (new unit) the remote will still lite up but won't work some of the operations. it is a 12 volt camera battery you can get at walgreens,cvs, and other places. i keep spares, they don't last long. this is for a 2017 cedar creek. i don't know if we have the same remote but it's worth a try changing the battery. when my battery on the remote gets low, it will work everything but the slides
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