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Old 05-13-2019, 10:20 AM   #1
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Slide “shoe” detached

Putting out the kitchen slide this morning on my 8328BS signature ultra light, the plastic shoe came off the bottom of one side nearest the door. Pictures are attached. There’s no way to lift up the slide to reattach this. It appears that it wasn’t attached correctly at the factory to begin with. My camper is a Rockwood 2018 model manufactured June 2017 - out of warranty of course. Any help or ideas reattaching this would be great. The other two pictures show the opposite side of the slide and you can see that the rail or shoe is attached correctly. The slide still works normally. Thanks.

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Detached from this edge.


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Note that the screw holes mostly missed when installed originally.

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This is the other edge of the slide. This rail looks good.


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Looking underneath the other edge. Looks good.
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Old 05-13-2019, 11:45 AM   #2
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Another photo that didn’t attach properly. This is the 'shoe' or plastic rail that came off of the edge of the kitchen slide.Click image for larger version

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Old 05-15-2019, 04:22 PM   #3
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Excalibur73

We are having 2 of these replaced under warranty, scheduled for june (2019). One had already failed previously and had been “replaced”. Seems its not an isolated problem, since there is so much weight on these slides, causing a grinding action on these skis. they can also catch on the nylon? glide that the slide runs up and over. Talk to yr dealer with your hat in your hand and and see if there is anything that can be done to fix it permanently. Most service departments would like to help, but cant because the defect will not be recognized by the manufacturer. Somebody has to pay for it.
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Old 05-15-2019, 04:59 PM   #4
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I have something similar on my 18, 268RKS Vibe. Mine split at the 90 degree and is showing lower edge of subfloor. I am checking for warranty with dealer. If nogo, I have some thin alumn angle I purchased from Home Depot that I may be able to attach using existing screws and strong glue on the bottom.
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Old 05-16-2019, 10:14 AM   #5
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We’ve been assured that no damage is likely with these, shoes(skis, runners,etc) removed. They are just an aid to smoother slide function. However the wood underneath must be protected from the elements. Duct tape or similar product should seal off the subfloor from moisture. If it rots there is nothing to keep the integrity of the slide intact.
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Old 05-16-2019, 10:18 AM   #6
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To hshaynes, keep us up on yr repair, it may be the go-to in case the service fix is a flop.
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Old 05-16-2019, 11:13 AM   #7
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Talked to dealer this am and showed a pic of the separation. First thing he asked, "had anyone stepped on raised portion of floor when slide is in". That is main cause of the separation. Yes I did. There is no apparent subfloor damage to my slide. Learned a lesson this morning. We have rain scheduled the next day or so and I will postpone repairs until after that. I will be adding 2 x 2 x 1/16 alum angle to lower edge. This will also give me time to locate proper glue to be used with screws. I will try to remember to take step by step pics.
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Old 05-16-2019, 02:57 PM   #8
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Sounds like u have it under control, looking forward to updates,thx. A little comment about dealers, tho, these same slides have refers sitting on them on a kitchen slideout where constant bouncing on the road seems to have little effect on the shoes operation in most cases. Interesting that stepping on one could be so critical. Just a thought!
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Old 05-16-2019, 03:53 PM   #9
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I agree. Only thing I can think of is the potential for breaking the ski. My slide has no ski that I have found. I am pretty sure the dealer was wanting to take advantage of making some out of warranty money. And usually I dont have a problem with that as long as gouging is not part of equation. My biggest concern at this time is whether I fix both sides or do I let a sleeping dog lie?
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Old 05-17-2019, 10:34 AM   #10
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U may have the best solution here with the aluminum angle. Since we may be kicking a dead horse on dealer service, prob should just wait to see what shakes out. Can only hope that original post can benefit as well.
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