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Old 08-01-2016, 10:54 PM   #1
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37 bh steps made really cheap

My wife and I are proud owners of a HUGE LEMON SIZED 2015 silverback 37bh--this is the second summer we have used it at our seasonal site (stays there 365 days) there was several warranty issues with it and are now fixed---now the warranty is over and my wife steps out of the trailer and the top of the step breaks away and she lands flat on her face. I can't beleive that instead of putting a solid bar on the part of the steps that hold all the weight, they put a cheap ***** hollow tube. Now i had to take the steps off so they can be welded back together with a new BAR ROD so it doesn't happen again--checked my rear steps aswell and will do the same with those aswell once the front ones are repaired and back on---TO ALL 37BH OWNERS--please check your steps so it doesn't happen to you.

CEDAR CREEK is lucky there isn't a law suit for making crappy cheap steps!!!!!!
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Old 08-01-2016, 11:05 PM   #2
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These same brand steps are made by an outside manufacturer not Cedar Creek. They are installed on thousands and thousands of rv's, besides Cedar Creek. I would think that yours is an isolated problem.
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Old 08-01-2016, 11:20 PM   #3
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I understand you're upset and hope your wife is o.k. Do you have a picture of the failure? Are you aware Cedar Creek didn't build the steps. They are supplied to the manufacturer and added on. Find out who made the steps and contact them. I'm sure they would like to hear if there is a flaw in the product. Especially since a lawsuit could take place due to poor fabrication and/or design.
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Old 08-18-2016, 02:36 PM   #4
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Steps

As a suggestion, I did not trust the steps that came with our 37bh. Thought just a matter of time that somebody will fall off of them, so we built a set of wooden steps up to a small deck before it enters the campers. Since u r seasonal like us seems like the way to go
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Old 08-18-2016, 08:17 PM   #5
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I do plan on building wood stairs for the front---I did contact the manu of the stairs and sent them pics--they are sending me 2 new upgraded stairs FREE of charge
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Old 08-18-2016, 10:32 PM   #6
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Stairs

I did the stairs pretty quick. I wasn't afraid of breaking them . I was afraid of falling off of them ! Make sure you do s like deck instead of straight into the camper . Hope your wife survived . That is s long fall . !

Gene Gleason
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