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Old 03-29-2016, 06:31 PM   #11
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Have my '16 on order, wondering if there is anything that will work to be proactive?
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Old 03-29-2016, 07:45 PM   #12
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I have an early 2016 silverback 29 re. Took delivery March of 2015. The later 2016's have a lighter color not the darker brown.
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Old 03-30-2016, 06:25 AM   #13
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You maybe right, time will tell. Just had it a year this month. When did most owners start to notice the fading?
We purchased our 2014 CC 34 RLSA on May 31, 2013 is was around 14 months when I noticed the top of the front cap starting to oxidize. It probably started earlier but I had not been on the roof to see. It then slowly started to creep down the entire front.

Picture taken Sept. 23, 2014.
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Old 03-30-2016, 07:45 AM   #14
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My 30RL Cedar Creek started about 12 months after I bought it. Tom Johnson wanted to sand the cap and repaint the cap, Forest River wanted to pay for only 4 hours. Tom Johnson wanted to send the camper to a paint shop but Forest River would not pay for that. I traded that camper for a 32RL Cedar Creek and at 10 months the cap started to fade, Cedar Creek said if I brought the camper to the factory they would replace the cap. It's a long drive from North Carolina but I'm retired now so it will just be a trip. Maybe I can get them to fix something else while I'm there


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Old 03-31-2016, 04:43 PM   #15
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Our caps started oxidizing at about the 18 month mark as well. Spent nearly $400 on a professional rub/buff/wax at the 20 month mark. Looked good for about 6-8 weeks, then pretty much back to where it was. Contacted Forest River to see what could be done. Here's the response:

Daniel-

I do see what you are referring to here. Please note that this is not a painted cap. It is gel coat. I have attached the vendorís maintenance recommendation guide for your reference. Unfortunately, it is an environmental and maintenance issue that is outside of our control. Your warranty expired on, 11/19/2014. We respectfully decline participation in this issue.

Thank you,

Henry Sears
Cedar Creek Warranty
Forest River, Inc

Office: 260.593.4000
Fax: 574.322.6751
Email: hsears@forestriverinc.com


Bottom line: it's the vendors fault and here's what the vendor recommends you do to properly maintain and/or rejuvenate the gel coat (attached PDF)

So sad it has to be like this because we were extremely pleased with the unit and Forest River up to this point
Attached Files
File Type: pdf Gelcoat Maintenance.pdf (152.6 KB, 147 views)
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Old 03-31-2016, 06:49 PM   #16
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Time to let the CEO know your displeasure. Guarantee he will assign someone to take care of. Might touch base with trailer life. Might be time to expose this practice for all to see. I am sure Forest River will not want this publicity in the magazine for all to see.


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Old 04-01-2016, 03:32 AM   #17
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Originally Posted by MeepMeep View Post
Our caps started oxidizing at about the 18 month mark as well. Spent nearly $400 on a professional rub/buff/wax at the 20 month mark. Looked good for about 6-8 weeks, then pretty much back to where it was. Contacted Forest River to see what could be done. Here's the response:

Daniel-

I do see what you are referring to here. Please note that this is not a painted cap. It is gel coat. I have attached the vendorís maintenance recommendation guide for your reference. Unfortunately, it is an environmental and maintenance issue that is outside of our control. Your warranty expired on, 11/19/2014. We respectfully decline participation in this issue.

Thank you,

Henry Sears
Cedar Creek Warranty
Forest River, Inc

Office: 260.593.4000
Fax: 574.322.6751
Email: hsears@forestriverinc.com


Bottom line: it's the vendors fault and here's what the vendor recommends you do to properly maintain and/or rejuvenate the gel coat (attached PDF)

So sad it has to be like this because we were extremely pleased with the unit and Forest River up to this point
Now this is strange to me, If I remember right a long time ago when this problem began they said they were not gel coated caps but painted? When you make a gel coat repair you add a color to the gel coat West Marine has a system to do that to match the color you are repairing such as for deep gouges and stuff. What I remember is that FR claimed they were painted caps. Gel Coat should not fade it will oxidize and turn hazy but it will come back because it is pure gel coat and color go's through the whole gel coat. So now I'm confused with there statement. Why isn't this happening to the older units that are white, you would also notice it on white such as a boat sitting in the sun at a dock. There is truly something wrong with this. I'm sure with the darker color it will attract more heat but it still should hold up. I have seen very old boats that where repainted with an epoxy paint. I'm not sure what kinda of paint FR were repainting them with, but then that would only be a bandaid fix IMO. I would also be mad being that a person should not have this problem on a new unit, just out of warranty. This is a problem for FR that they do not want to admit. I know of others even on this forum that wax there units as recommended and still had the problem, so I think I would rule out non-maintenance that is causing the problem. I would take it to a marine repair facility and see what they say about the problem. Good Luck sorry to hear about your problem and FR will not help you out. I know of 10 year old boats with a very dark blue hauls and things and it's not happening to there gel-coats, something is just wrong with there process, but that's just my opinion...
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Old 04-01-2016, 03:52 AM   #18
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Now this is strange to me, If I remember right a long time ago when this problem began they said they were not gel coated caps but painted?
Could it be whatever way the wind blows?

It sounds like they were "painted" when that reinforced their position, but now "gel coated" as that reinforces the position at this point in time?

If it is gel coated its defective just as you say, and your 100% correct on the boat comment. I have owned my share of money holes in water which took abuse outside for years and never faded. Whoever the vendor is making these things is simply doing it cheaply with cheap materials. Its nothing new, or limited to Forest River. Go over to the Keystone, Jayco, Heartland, or other mfg boards and posts abound with faded cap issues and have for years.

I suspect if you raise enough stink you'll eventually get some type of help with it, but when does the time spent and aggravation involved cross the line over to throwing good money after bad?
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Old 04-01-2016, 08:47 AM   #19
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It's no different than the other stuff that RV MFGs cheap out on. It's all about keeping within their set price point. Start adding things like Bose sound systems, LT tires, Samsung TVs, etc and soon they've priced themselves out of their intended market.
Only MFG that I've read about that has steeped up the most is Jayco. Maybe because they're having problems with the dark brown caps that seem to fade sooner. Since they also offer a 2 year warranty they seem to be having lots of them painted. Wouldn't happen with owners that only have a 1 year warranty.
Most the fading seems to be in the 2nd year or more.
This another good reason to get the extra 1 year warranty added.
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Old 04-03-2016, 02:24 PM   #20
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So if I buy a new 2016 silverback with a light colored front cap. Is this going to be a problem that I need to worry about? Had a brand new rinker 27 ft boat . The entire blue gel coat on this boat and every blue hull they sold that year turned white. There was no fix for it. I sold the boat and I think rinker went OOB because of the lawsuits from owners wanting the problem fixed . I don't want to deal with this problem again
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