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Old 06-06-2013, 05:27 AM   #1
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Any CC company representatives participating on this forum?

I have recently moved from a Sabre to a Cedar Creek. One of the valuable assets on the Forest River Palomino forum was the participation from a couple of the Palomino company representatives, Sabre and Columbus. On two occasions the Sabre representative helped me with small warranty items, cabinet hardware, and a key issue, which saved me from having to travel back to the dealer. I thought this was the best thing since sliced bread. This not only saved me time and money, I am sure it saved Palomino cost associated with paying a dealer for warranty work. A win, win for all.
Now that I am over 150 miles from my Cedar Creek dealer, it would be nice to have this kind of support on this forum.
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Old 06-07-2013, 05:11 AM   #2
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I think I got my answer. Too bad.
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Old 06-09-2013, 11:36 AM   #3
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Don't know if any are watching the forum threads, that could be a full time endeavor itself.

Cedar Creek has undergone some personnel shuffling of late. My suggestion to address specific problems contact the Cedar Creek Customer Service Department directly (260) 593-2326. They continue to be really busy what with a banner year & all, have patience, leave message and they will answer you in time.

If you have time, a factory visit & tour will give you a lot of answers & insight to where Cedar Creek is headed and what/how stuff works in each models.

Beware, be wary of what a salesman says, verify before acting on it! Most don't have personal experience with the coach your investigating!

Travel safe & enjoy your journeys!
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Old 06-09-2013, 06:52 PM   #4
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That's sound advice Mikey.
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Old 06-09-2013, 09:01 PM   #5
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When I toured CC last fall with my new 34RLSA Kevin was the service mgr. They now have a new and able service mgr. Kevin didn't quit he got pushed upstairs at another FR division. And by the way, Kevin had over 126 stitches sustained fire fighting. A true American Hero.
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Old 06-09-2013, 09:52 PM   #6
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Quote:
Originally Posted by rattleNsmoke View Post
That's sound advice Mikey.
Thanks! Travel safe.
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