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Old 12-19-2015, 10:39 AM   #1
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Black tank valve

We bought a CC 38fb2 summer of 2015 and are already having issues. The main one is the black water tank valves have both failed ( broken actuators) the tech said, they were missing parts. This is quite frustrating we felt that we did our due diligence in research on CC being a good product and are now having second thoughts. We are wondering if anyone else has had this issue.
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Old 12-19-2015, 12:56 PM   #2
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Cedar Creek doesn't make the valves. They buy the same ones everybody else uses and install them. A bad valve doesn't make the Cedar Creek a bad product. I don't know what actuators they are referring to. They use actuators on electric valves. Cedar Creek to my knowledge only uses manual valves with a cable. ???
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Old 12-19-2015, 01:01 PM   #3
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Did you purchase a used unit?

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Old 12-19-2015, 02:26 PM   #4
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Hard to open/close tank valves are common. I'm assuming your speak of a broken handle or cable which though not frequent will happen from time to time. Since the underbelly is sectional on CC's it's pretty easy to drop the needed panel and swap out the cable or even the valve itself. Some put liquid Calgon fabric softner or aftermarket products made for lubing the holding tank valve blades in the tanks. Others squirt WD-40 or equivalent down the cable sheaths as best they can. Believe me ... if all you have is a bit of trouble with your dump valves ... you did choose well. Frame flex, delamination, roof staples popping thu the membrane, slideout issues, tank failures, fridge failures cause way more grief.
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Old 12-19-2015, 03:46 PM   #5
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Black valve reply

Thank you for the replies very helpful. To answer your questions it was the cables were broken, subsequently they took apart the valve and found missing pieces. As far as used, our unit is a 2016 I miss wrote earlier bought it new so we are a little concerned with the problems. I understand that they might sub certain parts out, but they should make sure they are quality parts and that they are all there on the fit. Now that both cables have broke its concerning we were just wondering if this was an ongoing problem for other people.
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Old 12-19-2015, 03:57 PM   #6
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My unit is a 2016 Silverback bought in April. I had to replace my black tank dump valve by June ... no matter what was adjusted, it would not close all the way. Every time I dumped I got a suprise when I removed the sewer cap. When the valve was removed it would close by hand, but not by cable??? The second week of ownership, I had to replace my fresh water tank as it had a crack in it about 1/2 way to the top. During PDI it didn't have enough water in the tank to get to the crack. In July, my fantastic fan failed ... I'll stop the saga at this point
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Old 12-19-2015, 04:05 PM   #7
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Omg I am so sorry! I think you need trauma counseling after that fiasco. We are really lucky that we have a good repair service that knows how to work with Forest River warranty. They are also so helpful in just answering questions without nickel and diming for it so there's that. We have already looked into wrap around extended warranty for when the year is up. This year has not bode well...
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Old 12-19-2015, 06:07 PM   #8
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My Black tank valve will sometimes not close completely either every time when I close the valve. To resolve this issue I purchased a Valterra T58 twist on valve for the end of the waste pipe. This valve works great and I do not have to worry if the black tank valve is fully close. This could work for you also as another gate valve that is easy to access.


By the way my 2010 Keystone Cougar failed all three of the cables for the gray and black tanks in the first year of ownership. This is just part of the fun of owning an RV. Stuff happens and you deal with it.
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Old 12-19-2015, 06:37 PM   #9
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I just gotts ask-----did you really expect these type of products to be issue/problem free? Wait until you pay $200K-$300K for a "top end" diesel pusher motorhome and experience many of the same problems that folks that paid $20K-$30K for a travel trailer have. Is this right, no not really! Is it real world, absolutely! I'm afraid, if you are to ever enjoy the RV life, you will need to totally adjust your expectation as to the quality of the American manufactured RV's. It's either adjust, be unhappy, or move on to some other spare time activity! Your choice!
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Old 12-19-2015, 07:11 PM   #10
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Last week we were in for warranty work and had the black tank valve replaced. Got tired of solids in the pipe when I removed the cap. Our dealer said he has replaced a lot of black tank valves on 2015 cedar creeks.
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