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Old 03-03-2016, 01:00 PM   #1
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Cannibalization of new units on the dealer's lot

I have been on 2 FR dealer lots in KCMO area as well as the Tulsa, OK area this spring. I've walked into fivers with cabinet doors, fascia wood trim around the slidout, entire furnaces, LED lights, shower faucets, microwaves, or entire bed base frames stripped from brand new units to make other units sellable or repair late model sold units. Both dealerships say it recently has been taking too long to get parts from FR to make the fix, so they strip a unit to be put back together when parts do come in. Anyone else experience this? Why would a dealership leave these units unlocked sitting on the lot for customer viewing?
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Old 03-03-2016, 01:07 PM   #2
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I have seen that before


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Old 03-03-2016, 01:08 PM   #3
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Whatever it takes to close the sale..........
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Old 03-03-2016, 01:15 PM   #4
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Cannibalization of new units on the dealer's lot

Our dealership pulled a messed up dining chair out of our trailer and replaced it with a matching one from the same model out on the lot.


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Old 03-03-2016, 01:16 PM   #5
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Pretty standard across industries. I work in the aviation industry, we do it all the time and call it "controlled exchange". When an item comes up for sale and we need to get it out the door we "borrow parts from other units" and install them in the unit that's getting sold, we back order the parts and when we they come in we back fill the parts we stripped out. I've seen this in the auto, as well as hot tub/pool industry too.
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Old 03-03-2016, 01:51 PM   #6
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YUP ! When i saw my sabre, the fridge panels were missing, the stereo was gone, toilet gone.. It was a tad comical.. Although, i did it myself when working at car dealers..
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Old 03-03-2016, 01:54 PM   #7
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When I bought my truck they stripped off the tow mirrors from a 65,000 lifted truck just to make my sale on the 50,000 truck.. It was funny seeing the other truck out front with no mirrors. What ever it takes.
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Old 03-03-2016, 01:55 PM   #8
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My thought is, they should lock up the ones with major parts stripped out. If I were to walk into one with the grill in front of the furnace laying on the floor and the furnace gone ... my interest level no matter my desire to own that particular model would pretty much drop away.
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Old 03-03-2016, 02:01 PM   #9
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Quote:
Originally Posted by dieselguy View Post
My thought is, they should lock up the ones with major parts stripped out. If I were to walk into one with the grill in front of the furnace laying on the floor and the furnace gone ... my interest level no matter my desire to own that particular model would pretty much drop away.

With part deliveries sometimes taking months, i wouldnt let it bother you.
They will make it right before you purchase.
Just like they did for the guy who they gave the parts to !
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Old 03-04-2016, 01:27 PM   #10
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Cannibalizing was supposedly forbidden at the RV dealership I sold for, but was done anyways due to back ordering and trying to please the customers. The issue was, now that the immediate problem was solved, they would go onto the next problem of the day and forget to make sure a replacement part was ordered for the cannibalized unit.
We had over 150 RVs sitting on the lots with most out of view from the building so they were normally kept locked. Nice weather on a Saturday we'd unlock everything (except for torn apart units) for people to browse and folks, you wouldn't believe the damage some people can inflict.
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