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Old 10-02-2015, 09:58 AM   #11
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I couldn't get an appointment till March 2016, here in New England you aren't moving anywhere until April / May so that won't work. Unit out of warranty so they won't pay transportation and expense. Maybe the only viable option is heading to rally in August that would be least financial impact.
They tell me there's new process for UV protection on caps, I sure hope so, this ones gray. I wouldn't want a gray cap that's been sitting in the warehouse, they haven't manufactured a gray unit over two years now!

Mike


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Old 10-02-2015, 10:16 AM   #12
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Factory repair

Mike,
I opted for a trip north and repair there. We stayed in the rv arrival night and Super 8, UGH, for 2 nights.
2 nights on the road each direction and fuel/meals. All my expense.
Our selling dealer is 575 miles south of us. Factory is 590 miles. Dealer is VERY SMALL and my repairs WERE a major concern.
For us, it was an EZ, yet painful decision. Unit is GREAT. No regrets.
I DID SHOP LOCAL REPAIRS IN ATLANTA, however, almost no one wanted to work directly with FR. My one close by major shop had my unit for 4 months last year. We are retired and USE our toy!!
Sometimes decisions are tough!
We feel this was our best option to not miss Fall camping and winter months in Florida.
Wish you all the best!
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Old 10-02-2015, 10:39 AM   #13
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I agree
Factory best choice
Local shop wanted $3000 to strip and paint.
Thank you for info.
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Old 10-02-2015, 06:56 PM   #14
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Location: New Hampshire
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We used RCI Wave this summer to replace the header in our slide...very pleased with their work.
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Old 10-09-2015, 04:03 PM   #15
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What I can tell you is based on the personal experience we've had, and that of the many members of our RV group: If Denise tells you it will happen... it will! Someone said that going the Friday before the rally is 'cutting it too close,' but not if Denise tells you she will get you in and out as promised. And... if you are considering using your vacation time to attend the FROG rally, you will be in for a wonderful week! The fellowship of Cedar Creek owners is amazing. Why everyone who owns a Cedar Creek (or Silverback) has not joined our CCRVOC group is beyond me! We have rallies all over North America, we've formed deep and lasting friendships with an unbelievably diverse group of members, and the guys offer a wealth of not only knowledge, but hands-on ability to fix big and small problems.
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Old 10-10-2015, 12:34 AM   #16
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Any one have Denises' email?

I have been trying for 3 weeks to get a response to my questions from CC sales and warranty with no results.

Thanks
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Old 10-10-2015, 07:24 AM   #17
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FR E Mail

Denise Davis

dldavis@forestriverinc.com

That's DL DAVIS

i always have used "lower case" with 100% results.
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Old 10-10-2015, 03:20 PM   #18
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Thanks Mel
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