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Old 10-26-2013, 02:44 PM   #11
Senior Member
Join Date: Dec 2012
Location: Alaska
Posts: 239
Originally Posted by WeRCreekers View Post
My 34 RLSA has the switch in the dockng station as well. BTW, we just got back from a trip that took us to the CC factory. I had a 9 or 10 item punch list for some warranty work. LED lights and the hanging lights over the center island (bulbs) were on the list. I didn't really expect them to replace the lights, especially the bulbs. But they did everything on our list and then went looking for anything else they could find that they thought needed fixing. That level of customer service is the main reason I'm glad we got a CC ! Great guys, great service, and this was after all the recent personnel changes. To top it off we got a factory tour as well and had a great time exploring Shipshewana and the rest of Amish country. I'm going to the FROG rally next year in Goshen and looking forward to returning to the area. Already have a couple of things for the CC guys at the rally to do for me.

Can you share the items are your punch list and any other issues that CC might have addressed while you were at the factory.

The reason I ask is... we're way to far away from Indiana to ever get there for service. And I'm hoping to stay on top of any issues that may come up on our 34RLSA by being aware of potential problems that I can take care of myself.


2014 CC 34RLSA
2013 RAM 3500 Laramie CC SB 4x4 CTD
sidney is offline   Reply With Quote
Old 10-27-2013, 11:54 AM   #12
Join Date: Feb 2013
Posts: 89
Sure, I'll do my best. Here are the ones I remember:
1) Black tank valve leaking - repaired by thoroughly cleaning the black tank. I had gotten it clogged due to not using the clean-out whirlygig every time I dumped the tank. Now I do that religiously. I had also put a Valterra "termination valve" on the sewer outlet which I now keep closed while traveling. Now I can open the sewer line cap, get the sewer all hooked up, and then open the termination valve. This keeps me from spilling black tank contents all over the ground and my shoes. This is the one item I told them to be sure to fix.

2) Bedroom blind not long enough to completely close. They replaced the blind.

3) Fire extinguisher clamp was broken. They replaced it and gave me a new fire extinguisher even though the original was fine. I now have two.

4) Hoover door in kitchen would not stay up (open). They applied a fix they've devised for that. Apparently a common problem. Works fine now.

5) The aforementioned lights. They replaced two of the ceiling LED puck lights and two of the pendant bulbs over the island. Then they went through and checked every light in the camper. Of course, as luck would have it, the inside light over the door burned out a bulb abot 3 or 4 days after we headed back south. I'll handle that myself.

6) Couldn't get the water filter cannister off to put in a water filter. They did that and put in a new filter. I still have the original that came with the camper.

That's all I can recall at the moment, the remaining ones were very minor stuff. One of the things they did after we came to pick up the camper was to remove, replace, and install a new sewer hose storage unit. I was not even aware the old one was loose. I don't use the unit as I keep my swewer hose and connections in a large Rubbermaid tub in the basement. But they insisted on fixing it. Oh and at some point my water heater outside door got bent and would not close tightly. They fixed that as well. Then they re-zeroed my level-up system, even thoug I told them it seemed fine to me. One of the guys went over the outside of the trailer looking for anything else, while two of them did the same inside. I felt like I finally got a thorough post-sale walkthrough, which I did NOT get from my dealer.

I can't stess enough that if you can get down to the factory sometime in the future, do it. I realize that Alaska is a fur piece, But I'm planning a trip up there next summer, along with a couple of other Cedar Creek Owners Club members. If I can drive up there from Texas, maybe you will be able to make it down to the lower 48 sometime in the future.

Good luck and safe travels!


Skip & Susan Orrell
Hurst, Texas
2013 34 RLSA w/ most of the options
2013 Chevy 3500HD, D/A, DRW, 4X4
WeRCreekers is offline   Reply With Quote
Old 10-27-2013, 02:23 PM   #13
Senior Member
Join Date: Dec 2012
Location: Alaska
Posts: 239
Thanks Skip

It's reassuring to hear no significant quality problems are occurring.

Have a great trip to AK.

2014 CC 34RLSA
2013 RAM 3500 Laramie CC SB 4x4 CTD
sidney is offline   Reply With Quote

cedar creek, led, light

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