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Old 02-15-2016, 01:05 PM   #21
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Looked at this CC Saturday at the Houston RV show. Was not overly impressed with it. Did see some features that would be nice to have in the Classic CC. Some features like not the failing LED lights which are plastic. The Champagne had glass LED covers. I will stay with my classic CC thank you!


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2015 Cedar Creek 38RD Hathaway Edition
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Old 03-07-2016, 02:34 PM   #22
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Picking up our Cchampagn 38el on the 18th. Will put some pictures up when we get it.
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Old 03-07-2016, 03:05 PM   #23
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Congrats bliss on picking up your Champagne. Our Champagne 38EL showed up on Friday so we went to dealer to look it over and were very disappointed in build quality. Cabinet doors not hung correctly, seam tape covering wall panel joints falling off, one ceiling panel coming apart, wrong size bed. There is more to list. They plan on having it ready by this weekend so we'll see.
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Old 03-07-2016, 03:21 PM   #24
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Feeling a little queezy now. Hope they get it right for you.
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Old 03-07-2016, 04:01 PM   #25
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That's not good and we are heading to the factory at the end of the month to hopefully see the new floor plan the 38ERL
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Old 03-07-2016, 04:13 PM   #26
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Well I hope that your Champagne is better. We also ordered the unit with rocker recliners and they won't ready until sometime in April so they put in what they had and will correct it later. This unit never went to PDI like I wanted.
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Old 03-12-2016, 10:24 PM   #27
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They were not able to correct all the problems with my champagne because they had to order a new ceiling panel and queen mattress. So we wait a little longer.
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Old 04-07-2016, 11:34 AM   #28
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We are finally in our champagne without getting all the repairs finished. We are really enjoying all the room and are getting things settled in. We are not happy with the service at Lazydays in Florida and will not recommend anyone going to them. They told me that it was all set to pick up and all repairs were not done. Not even close? Waited for a week and were mislead on timing of last repair to dining slide ceiling. Another week has gone by and still no word on getting it fixed. They are still waiting for parts from Cedar Creek.
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Old 04-10-2016, 07:22 AM   #29
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CAUTION: May be a long post!!
Picked up our Champagne from JEFF COUCH'S RV NATION a few weeks ago. Did not want to post anything until we were satisfied.
Drove about 375 miles <>. Loved the drive with my Buddy my wife. Brannon, who was our salesman, met us and things started to happen....for the good. Did the PDI. Some items were found to be unsatisfactory.
Now let me explain. Our dealer is not responsible for anything, but taking the order and receiving and prepping. They are not responsible for factory fault. As far as I am concerned, Jeff Couch has the best dealership I have encountered. I did not get upset or start yelling that I spent a lot of money.
Items are as follows:
Buff scratches on walls outside
Burnish mark on a decal
Bump-out on kitchen slide
Dent on skirting
Big issue on the shower stall
Scratched dinette chair
Opted for recliners
Opted for cabinet doors instead of wine ref. and wine rack
Opted for no mirror or hooks in bedroom
Now these are my issues that were of concern. Jeff Couch got involved and set up a phone call for me from Forest River to handle our situation. If I ever wanted someone to handle any transaction for me; I want Jeff Couch. I received the call a couple of days later, Monday.
Denise called and was very pleasant and professional. After discussing and figuring all the WHATS AND HOWS, the ball started to move. They sent a transporter to pick it up at my convenience. I picked it up at my convenience at FR. to make sure it was all done. Perfect! It took a couple of days. Denise took us on a tour of the plant; very impressive.
Denise knows her job. She is wonderful and very professional. We also met Jerid who is one of the techs who was also very helpful.
I want to mention all of who helped us:
Brannon: Salesman, I think he lives on his phone and computer. Never once did I have to chase him.
Jeremy: PDI
Kelly: Parts
Dave: Title and paperwork
Jeff Couch: Unbelievable
Denise: Awesome, Forest River
Jerid: Great, Forest River
I guess my point is, if you let these people help, they will take care of things. Every RV built has some sort of flaw or flaws. They are not built by robots, but by humans. You can say, "I paid a lot of money for my RV" and want perfection; it won't happen. If you expect that, don't buy one, save your aggrivation for something else. Don't go into your dealer ranting and raving. I would not take that from anyone when I was doing construction. No one should be talked down to. I can not say enough about a great experience!!!!!
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Old 04-10-2016, 07:33 AM   #30
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Total Bliss great post and it shows how to handle things in a way to get results, I have dealt with Denise and Jerid both at Cedar Creek and what you say about them is so true, great people to represent Cedar Creek and wonderful to work with. Enjoy your new camper and curios how did the change from the wine fridge turn out as that would be something we would do also.
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