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Old 10-07-2015, 08:13 AM   #1
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We took delivery of our 2016 CKTS on July 1st this year. We ordered it to get it exactly as we wanted. We love the floorplan, the light colored wood, the large windows and the amount of natural light we get inside. Our previous fifth wheel(sob) was always dark inside.

Since we're selling our house in the spring after returning to Ohio from wintering in Florida and going full time, this Creek was suppose to be our "home" for the next few years while we knock off our bucket list of destinations. This is so much better. Or so we thought!.. The lack of build quality is showing it's ugly head. To the point where my wife is so disgusted that she no longer wants to own this trailer.

There were problems from the get go. We didn't expect it to be perfect. We did expect a couple minor issues on a new unit.

1. Right off the bat, the hydraulic fluid in the reservoir was so low the slides would not retract with the level up jacks down(I had to add 3 qts.).

2.One of the pendant lights was unattached and hanging by the wires.

3. The 15000 btu air conditioner wasn't bowing cold air(supposedly taken care of by one of the dealer "techs". It did blow cold air after he "took care of it". While camped on the way home the air conditioner quit cooling again. At home local dealers "couldn't" get to it in months. We took it to an independant dealer/rv repair/service (All Pro RV in Alliance, Ohio and they are excellent) and they found that the air conditioner had a coolant leak. Dometic overnighted a new unit. We picked up our Creek from All Pro only 2 days after dropping it off.

Since then things have just kept falling apart, coming apart, or leaking. Crown molding coming loose and mitered joints pretty sloppy, drawer bottoms falling out, drawer slides rough operation, bed lift cylinders that won't hold the bed up, kitchen faucet that doesn't want to change from stream to spray, sheet metal screws on the lower wrap panel(to the frame) that come loose or fall out from being over torqued to the point where they are stripped, the door has to be slammed to latch(and lubed with silicone spray or WD-40 every 2 days), the power awning needs lubed the same way every 2 days to keep from making a serious grinding sound when retracting, a basement door that leaks water into the door interior to where it runs out when you open the door puting some ugly brown stains on the door backside.

Having a couple of these items happen I could consider annoying and probably take care of myself. But this many? It doesn't stop here though. There's a serious water leak in the dining slide on the door end, the carpet gets soaked and the corner molding is swollen and coming loose.

The dining slideout awning at the door end is 2" shorter than the roof so that when it "dumps" rain water , it runs onto the slideout roof and down the slideout side in a stream( I have Gorilla taped the window on the slide end. I guess I'll see if there's still a leak). The slideout awning on the living/kitchen slide has pulled out from the metal wrap for about 6". The mini slideout breaker pops, stopping the hydraulic pump.The kitchen island wobbles even when our dog(50# standard poodle) walks past it. The floor squeaks on both sides of the kitchen island and one of the steps squeaks.

I know this product isn't in the same class as a DRV or even a Redwood product but the Cedar Creek line of fifth wheels was supposed to be Forest River's premier fifth wheel and represents it's "the best they can do". I think they missed their mark on this one.

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Old 10-07-2015, 08:31 AM   #2
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Location: Mt. Clemens, MI.
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You really need to send this on to Forest River, not Cedar Creek or your dealer. This just sounds like you got a lemon of an RV.
In all my years of RV'ing (43) and now on my 7th. RV, I've never had a list as long as yours for things going wrong.
Forest River needs to exchange your rig for another.
Maybe yours was built during the Christmas holiday season?


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Old 10-07-2015, 08:37 AM   #3
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That OP is too hard on the eyes to read. I'm going to break it up into paragraphs to help out.
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Old 10-07-2015, 08:56 AM   #4
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Posts: 454
Very unfortunate and I feel your pain, along with what appears to be many other FR owners. Stay on top of everything and get directly involved with FR directly. They are slow (sometimes) to return calls. A couple of times they have not returned my calls at all, but keep trying.
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Old 10-07-2015, 09:07 AM   #5
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I would make an appointment at the factory to get it done right. It should have been done the first time, but everyone who takes them back to the factory seem to be real happy with the result.

Best of luck. I hope you get it repaired to your satisfaction.

Ken & Laurie
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Old 10-07-2015, 09:11 AM   #6
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Did you do a "PDI" when delivered? Leaks are not always obvious of course, but some of the other items could have been caught.
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Old 10-07-2015, 09:15 AM   #7
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Location: Sherman Illinois
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Just so you may feel somewhat better here I have friends that have both a DRV and a Redwood both have had many issues with their units. So you choice many not be so bad here. Many of the items on your list I think should have been caught and corrected by the selling dealer or during your PDI. I would suggest that you not wait very long to get your water leaks fixed, if you cannot get into your selling dealer why not go back to All Pro RV in Alliance, Ohio and see if they can fix this.
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Old 10-07-2015, 09:31 AM   #8
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OK, breaking this down it appears that your problems are supplier items, not so much Forest River!. My experience has been FR CC division has always gone above and beyond to get me answers and parts in a timely manner.
My suggestion is you take lots of pictures, document everything and send it all to CC. Keep the bashing and bad mouthing out of your coorspondence. Keep it straight to the facts.
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Old 10-07-2015, 09:39 AM   #9
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If your still in Ohio I'd see about getting it back to the factory to make the repairs. would think not to far a trip. They are very good about this. Later RJD
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Old 10-07-2015, 09:46 AM   #10
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We've been rv'ing for 15 years. This is our third rv, first new one. I feel my pdi was inadequate as some of these should've been obvious but the dealer should have taken care of ALL obvious issues. The hydraulic reservoir was so low the slides wouldn't retract with the jacks down. Dealers tech said "it's supposed to be that way. It's a safety thing!" Should've walked away right then and there. I added 3 qts of fluid. Now, one of the problems is we live(for now) in Ohio and bought in Florida because most of our time spent in one place is in Florida. The local dealers here in Ohio don't want to get us in on a timely manner because "they have to take care of existing customers first". Well, we're now researching other brands of fifth wheels and knocking those dealers off our list. Anyway, thanks for the opportunity to vent. I know this may be a lengthy process to get it all resolved. A lengthy process probably to get Forest River involved too. I'm not slamming the product or the company and I will give positive feedback if it's due at the end of our dilemma. I'm not sure I can convince my wife we should keep this trailer when all is repaired. Not sure if I want to. She's always been the smarter one!

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