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03-31-2018, 06:20 PM
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#1
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Member
Join Date: Jul 2012
Location: ma.
Posts: 55
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electric water heater on and off switch
I picked up a 2018 cedar creek silverback 35IK a few days ago. The water heater works on gas , but not on electric. When I called the dealer he told me there was a switch on the heater and also a switch somewhere inside. The only switch I have found inside the unit is for the gas water heater. You can call me blind but please tell me where I can find the switch.
Thanks for your help!
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03-31-2018, 06:23 PM
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#2
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Senior Member
Join Date: Jan 2011
Posts: 948
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electric water heater on and off switch
Go out and remove the black water heater access panel, in the bottom left hand side you should see an on and off switch. Make sure the heater is full of water before turning it on, otherwise, you will burn out your heating element.
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Lowbubba
What could go wrong?
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03-31-2018, 08:53 PM
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#3
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Senior Member
Join Date: Jun 2013
Location: Between Pickles Gap and Toad Suck, AR
Posts: 6,070
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Quote:
Originally Posted by jeffscuda
I picked up a 2018 cedar creek silverback 35IK a few days ago. The water heater works on gas , but not on electric. When I called the dealer he told me there was a switch on the heater and also a switch somewhere inside. The only switch I have found inside the unit is for the gas water heater. You can call me blind but please tell me where I can find the switch.
Thanks for your help!
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Dealer wrong. Electric on/off switch only on face of WH (Unless you want to get on the floor and turn off the circuit breaker to it, but no switch). It's behind the WH plate outside. Inside is propane on/off switch. Both can be on at same time. Both can be off at same time. Either can be on by itself. Propane switch has DSI/FLT light so if it stays lit, your propane didn't fire and isn't on.
__________________
"Next to prayer, fishing is the most personal relationship of man" Herbert Hoover
"American by Birth, Southern by the Grace of God"Lewis Grizzard
FROG AR-0019-242
2016 GMC Denali 3500Dually--2017 CC 36CKTS
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03-31-2018, 09:39 PM
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#4
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Senior Member
Join Date: Jun 2012
Posts: 10,907
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If you have a Suburban, your outside switch is here:
You most likely do NOT have an inside switch. If you did, it would be next to the gas switch, something like this:
although they could be on your control panel with all the other stuff (tank heaters, slide controls, etc.) rather than a separate panel like the one pictured.
__________________
1988 Coleman Sequoia - popup (1987-2009) - outlasted 3 Dodge Grand Caravans!
2012 Roo19 - hybrid (2012-2015)
2016 Mini Lite 2503S - tt (2015 - ???)
2011 Traverse LT, 3.6L, FWD
2009 Silverado 1500 Ext Cab, 5.3L, 4x4, 3.73
2016 Silverado 2500HD Dbl Cab, 6.0L 4x4, 4.10
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04-01-2018, 04:14 AM
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#5
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Site Team
Join Date: Nov 2010
Location: Northeast Louisiana
Posts: 33,695
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If you have a Suburban dual power source tank type water heater in your RV,, we keep a very detailed operational FAQ on the SWDE and SWDEL models at this link below:
http://www.forestriverforums.com/for...ore-36197.html
Hope it helps
__________________
2011 Flagstaff 831 RLBSS
A 72 hour hold in a psych unit is beginning to intrigue me as a potential vacation opportunity.
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04-01-2018, 11:54 AM
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#6
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Junior Member
Join Date: May 2014
Posts: 1
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I have a 2017 Silverback 31RK. I bought it off the lot brand new. When I got to our RV park, my water heater had the same symptoms as yours; no hot water on electric but the propane side worked. I did some trouble shooting thinking I had a burned out element. That tested good. I had to drive it back to the dealer, Grrr, for them to work on. They found the thermostat on the heater was bad. They had to replace it. All under warranty but a hassle none the less. The factory had also installed the stove vent in backwards so the air blew down on the stove extinguishing the stove burners. The dealer also fixed that. And I was told Cedar Creek was near the top of Forest River’s products.
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04-01-2018, 01:48 PM
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#7
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Senior Member
Join Date: Feb 2013
Location: Pfafftown NC
Posts: 2,353
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Quote:
Originally Posted by schwabmt
..... And I was told Cedar Creek was near the top of Forest River’s products.
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Top of the needs most repairs after you take it home list!
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04-01-2018, 02:04 PM
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#8
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Just as confused as you
Join Date: Aug 2013
Location: south central Wisconsin
Posts: 5,108
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jeffscuda, check the high temperature limit resets. There is one each for gas and electric under the black square cover at the upper left of rockfordroo's picture. Just push the center of the round things.
__________________
Richard & Jill
2014 Flagstaff 832IKBS Classic Super Lite
2018 Silverado 1500 Crew Cab Z71 4WD All Star Edition
Camping since 1989, Seasonal since 2000.
Car Shredder Op/Tech, Scrap Metal Recycling - retired
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04-01-2018, 04:12 PM
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#9
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Senior Member
Join Date: Nov 2017
Location: Dayton Ohio
Posts: 3,566
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Just got back from the maiden voyage in our cc 34re.
There is an on off switch for the gas in the coach panel.
Electric switch left of the drain plug.
Not sure if both will run at the same time.
Note above the electric switch are the two reset buttons.
Ours is 12 gallons. Plenty for two.
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04-01-2018, 04:18 PM
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#10
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Senior Member
Join Date: Oct 2012
Posts: 187
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Quote:
Originally Posted by Evereddie
Top of the needs most repairs after you take it home list!
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So totally negative. We are in our third Cedarcreek and have loved all three of them.
I would never keep an RV that I didn't really like.
__________________
Lawrence, JD and Bear
2017 Champagne 38EL
Our Rolling Earthquake
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04-01-2018, 04:38 PM
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#11
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Senior Member
Join Date: Aug 2015
Location: Springfield, MO
Posts: 455
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Quote:
Originally Posted by tomkatb
Just got back from the maiden voyage in our cc 34re.
There is an on off switch for the gas in the coach panel.
Electric switch left of the drain plug.
Not sure if both will run at the same time.
Note above the electric switch are the two reset buttons.
Ours is 12 gallons. Plenty for two.
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tomkatb, yes you can use electric and propane at the same time if you need quicker recovery
__________________
2014 Chevy CC Duramax 4X4 Long Bed
2017 Cedar Creek 36CKTS
MORryde independent suspension with disc brakes
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04-01-2018, 04:47 PM
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#12
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Senior Member
Join Date: Aug 2015
Location: Springfield, MO
Posts: 455
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Quote:
Originally Posted by schwabmt
I have a 2017 Silverback 31RK. I bought it off the lot brand new. When I got to our RV park, my water heater had the same symptoms as yours; no hot water on electric but the propane side worked. I did some trouble shooting thinking I had a burned out element. That tested good. I had to drive it back to the dealer, Grrr, for them to work on. They found the thermostat on the heater was bad. They had to replace it. All under warranty but a hassle none the less. The factory had also installed the stove vent in backwards so the air blew down on the stove extinguishing the stove burners. The dealer also fixed that. And I was told Cedar Creek was near the top of Forest River’s products.
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WOW, 2 items wrong with a 2017 and you are complaining???? Not to mention the water heater thermostat was a Suburban problem.
__________________
2014 Chevy CC Duramax 4X4 Long Bed
2017 Cedar Creek 36CKTS
MORryde independent suspension with disc brakes
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04-01-2018, 07:21 PM
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#13
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Senior Member
Join Date: Jun 2013
Location: Between Pickles Gap and Toad Suck, AR
Posts: 6,070
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Quote:
Originally Posted by schwabmt
I have a 2017 Silverback 31RK. I bought it off the lot brand new. When I got to our RV park, my water heater had the same symptoms as yours; no hot water on electric but the propane side worked. I did some trouble shooting thinking I had a burned out element. That tested good. I had to drive it back to the dealer, Grrr, for them to work on. They found the thermostat on the heater was bad. They had to replace it. All under warranty but a hassle none the less. The factory had also installed the stove vent in backwards so the air blew down on the stove extinguishing the stove burners. The dealer also fixed that. And I was told Cedar Creek was near the top of Forest River’s products.
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You ought to sell it and get a better one....................
__________________
"Next to prayer, fishing is the most personal relationship of man" Herbert Hoover
"American by Birth, Southern by the Grace of God"Lewis Grizzard
FROG AR-0019-242
2016 GMC Denali 3500Dually--2017 CC 36CKTS
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04-01-2018, 07:35 PM
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#14
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Member
Join Date: Oct 2017
Location: Howe, OK
Posts: 65
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Hot water switch
All kidding aside when we purchased our special order 2013 Cedar Creek Touring Addition we could not get hot water, low and behold they forgot to wire it up.
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04-02-2018, 03:52 AM
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#15
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Senior Member
Join Date: Dec 2015
Location: Savannah, GA
Posts: 185
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The same happened to us when we took delivery of our CC34RL2. Most likely the water heater is not plugged in to it's outlet. Access the back of the WH and plug it in to the receptacle found there.
CC does not ship units winterized with antifreeze. There is and never has been any water in the system unless your dealer added some. Rather, after pressure and integrity testing, CC leaves the system pressurized with air and does not plug in the WH to prevent destroying the electric heating element should the switch be selected to ON without water in the tank.
__________________
2017.5 Cedar Creek 34RL2
2018 F-350 Lariat CC SRW PSD 4x4
USMC Fighter Pilot (Ret)
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04-04-2018, 01:08 PM
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#16
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Senior Member
Join Date: Jan 2016
Posts: 239
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I never understood why the don't wire an inside electric wh switch. I know it would add a little cost but it would be worth it. I've added an inside switch to our last two trailers.
__________________
Steve & Jean
Furbaby - T.J. RIP
Towmotor - 2013 Chevy LT DRW Duramax/Allison
5er - 2013 Cedar Creek 36CKTS Classic Champagne Touring Edition
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04-04-2018, 01:21 PM
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#17
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Denver To Yuma In 90 Days
Join Date: Mar 2018
Location: Yuma, Arizona
Posts: 3,882
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The two lighted switches are for the hot water heater in my rig.
The one on the gauges is the gas switch.
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04-04-2018, 01:24 PM
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#18
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Senior Member
Join Date: Jan 2016
Posts: 239
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That's good. I wish Cedar Creeks had that from the factory.
__________________
Steve & Jean
Furbaby - T.J. RIP
Towmotor - 2013 Chevy LT DRW Duramax/Allison
5er - 2013 Cedar Creek 36CKTS Classic Champagne Touring Edition
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04-04-2018, 01:41 PM
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#19
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Senior Member
Join Date: May 2014
Location: Alberta - East of the Rockies, West of the Rest
Posts: 1,785
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Quote:
Originally Posted by JohnD10
The two lighted switches are for the hot water heater in my rig.
The one on the gauges is the gas switch.
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That's the way to do it, run the wire from the breaker through the switch to the hot water tank
__________________
2018 RAM 5500 Laramie CC
Sold: Riverstone Legacy 38RE, 960 Watt Solar, 6x6 Volt AGM Battery Bank, Freedom SW 3012 Inv/Charger
Ordered: 2021....
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04-06-2018, 09:20 AM
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#20
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Senior Member
Join Date: Dec 2016
Posts: 321
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This whole hot water is perplexing, we have the gas/electric unit and have experienced the same issues as posted. It was solved when we understand the issue.
Sadly, one of my areas of expertise happens to be the man-machine interface, also known as the human interface if you are a computer engineer like I am.
We have an electric switch, outside of the 5th wheel on an external wall, not in plain view, not with any clear labeling. The gas switch is inside on the control panel.
Had you worked for me and brought that schematic in for review and approval, chances are you would not be working for me a lot longer.
Our control which is countersunk in the wall and with a door covering it, its at its very best near worthless, its so dark we had to put a light in, IIRC I think only one switch was lighted. The switches are labeled with some kind of lettering that is meaningless to anyone unless you are a code breaker. We pulled all of our switches and installed lighted ones.
I have seriously considered coming out of retirement and going to work as a CEO of a RV mfg. I will work for free if they agree to pay me a bonus of 10% of the increased sales and cost savings from better designed and built to equal fewer warrant claims. I can go back over my last 3 RV's and I am amazed at how much warranty costs there are to companies.
First thing I would do would be change the business model from the 50's model to today's. Put QC back in the model at origin and not depend solely upon the selling agent to warranty the unit.
That would be a start.
__________________
Don
US Army Infantry Retired
Texas Hill Country
Cedar Creek Silverback 29RE
'19 F 350 CC, LB King Ranch Ultimate
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