Fixed my fade on the 2015 Silverback!
Won't be having that BROWN FADE in my future AGAIN!
Met at the factory with Denise Davis a week ago. 2nd fade. I was FORTUNATE to have the option of the 2016 lighter cap because my recommended repair facility in Goshen discovered the fade the second time AND there was a 2 week delay in getting a brown cap. So, we opted for the only extra OYSTER cap the factory had on hand! Just luck!
Know that SILVERBACK does NOT have the brown rear cap. So, our decision was easy! Love the look and issue resolved for me!
Denise stated that FR will stand behind the warranty even slightly past the deadline of your warranty AS LONG AS YOUR ISSUE IS DOCUMENTED AND ON RECORD WITH FR.
BTW, we were told the process has changed for new production BROWN caps which SHOULD mean a better experience over time!
We made the trip from Atlanta because we had a list of issues needing attention. Factory could not see us in their shop prior to mid December. She recommended; Anita at RCI WAVE; overflow repair right next to the fairgrounds in Goshen.
They put SCOTT AND JOHN on my unit for 2 full days, 7am till 4:30pm and did a SUPER JOB for us!!
Yes, the trip was well worth it!!
Gotta do what'cha gotta do!!
Any more info needed, please PM me.
FR has been very good to us! S--- happens in a build. Components are deficient and the build is on a track as you know if you have ever been there.
Kudos Denise!! FR and buyers are lucky to have you aboard!!