Faded Front End Caps

[Jerry L.]

Took the camper to the Cedar Creek factory Service Department to have the caps replaced.
Picked up the camper yesterday!! Boy does it sure look great! They replaced both the front and rear caps. It looks brand new again.
Not only did they (Denise and the Budd brothers) do the caps, they fixed everything they could find wrong! They replaced two Schwintek drive motors for the bedroom slide. Slide seals on the large living room and kitchen slides. They even added several screws on the side trim holding it to the frame.
That's not all...they replaced the entry steps because the rivets were failing.(previous post). Much more to mention. These folks rock!

I can't begin to say enough praise for Denise Davis and her entire crew! They have set the bar high for customer service. They seem to thrive on pleasing their customer base. These are the reasons I stay with Cedar Creek. Great Service. When I read a thread posted by someone complaining about how they can't get any response to their problems, I say poppycock!

Oh by the way, the phone system at Cedar Creek sucks! Don't bother trying to call because you will not get through to a human being.

[SilverbackMel]

Many "non addressed" issues are 2nd owners. That presents another set of problems.
They hauled my Silverback from Georgia, back to the factory and returned it to Georgia. In addition, they JUST shipped me new steps to GA because pin rusted through and inoperable. Denise Davis has been extremely hospitable through our issues.