Reply
 
Thread Tools Display Modes
Old 09-20-2015, 07:20 PM   #21
Senior Member
 
PhoneDude 8289's Avatar
 
Join Date: Sep 2013
Location: Texas
Posts: 1,084
Dawn will remove any protective wax that has been applied to the cap.
__________________

__________________
Joe & Beverly
2014 Ram CTD, CC, SB
2014 8289WS lifted
PhoneDude 8289 is offline   Reply With Quote
Old 09-20-2015, 08:56 PM   #22
Senior Member
 
Join Date: Feb 2014
Location: Dacula, Georgia
Posts: 1,200
Factory build issues

We are enroute, arriving in Goshen tomorrow for repairs. Cap; Dometic AC in main cabin has never cooled all summer at an acceptable rate; black tank seal not sealing properly, BR slide skips and then grabs, trim corner piece warped from sun and acted as a funnel leaking into our BR corner; 2 shades died; 2 pieces of interior trim loose; some plastic thing dropped out of my awning going down the road, one slide underbelly is dragging and tearing on the edges.
Still under warranty. i am staying in a hotel for 4 nights. ( my expense at this point).
Regardless of these issues, we still support FR and their customer service
Initiatives. Come back around in a week and let's see how we do on resolution of issues.
On a positive part of the trip, great Amish food and flea market awaits us!
We just want our unit to be as we originally thought it was to be and to experience only MINOR problems going forward!!
__________________

__________________
SilverbackMel is offline   Reply With Quote
Old 09-21-2015, 08:47 AM   #23
jmh
Member
 
Join Date: Apr 2015
Posts: 56
Phonedude I do wax with 303 after washing. Especially the front cap.
__________________
jmh is offline   Reply With Quote
Old 09-21-2015, 09:15 AM   #24
Senior Member
 
Fred H.'s Avatar
 
Join Date: Jan 2015
Location: Mt. Clemens, MI.
Posts: 118
I went of the Prime Time tour from the rally this year. The question was brought up and the answer we were told was that the manufacturer of the fiberglass found the problem with their product. All Forest River products should be covered if any fading or bleed through happens. Just gotta love Forest River!
__________________

Fred n Wilma
2017 Ford F-150 EcoBoost
2015 Crusader 295RST
Fred H. is offline   Reply With Quote
Old 09-21-2015, 09:36 AM   #25
Senior Member
 
camper1999's Avatar
 
Join Date: Feb 2012
Posts: 778
Decals take a beating contact Fred Cain. FCain@forestriverinc.com You will not be covered by a warranty but you can get replacements.
A 148438-01 20X34297A Forward / Rear Corner



PR $27.40
A1 148439-01 20X34298A Foward Lower Corner



PR $35.56
B 148440-01 20X34299A Mid Rear Wave



PR 52.64
C 148441-01 20X34300A Top Rear Spear



PR $50.52
D 148442-01 20X34301A Foward Upper Spear



PR $38.28
E 148443-01 20X34302A Rear Upper Sweep



PR $62.92
F 148444-01 20X34303A Forward Mid Wave



PR $81.76
G 148445-01 20X34304A Lower Rear Sweep



PR $41.40
H 148446-01 20X34305A Mid Wave



PR $35.60
I 148447-01 20X34306A Large Mid Wave



PR $93.88
J 148443-02 20X34307A Foward Upper Sweep



PR $45.84
K 148448-01 20X34308A Forward Swoosh



PR $67.96
L 148449-01 20X34309A Front Sweep



PR $19.20
M 148450-01 20X34310A Printed Forward Upper Wave



PR $117.96
N 148451-01 20X34311A Printed Forward Swoosh



PR $104.04
O 148452-01 20X34312A Large Forward / Rear Printed Wave



PR $106.32
P 148453-01 20X34313A Large Rear Wave



PR $63.48
Q 148454-01 20X34314A Lower Front Sweep



PR $113.20
R 148455-01 20X34315A Rear Sweep



EA $45.48
S 143519-02 20X34316A Silverback Name Side / Rear



EA $35.00
T 143519-03 20X34317A Silverback Name Front White



EA $51.64
__________________
2012 Cedar Creek Silverback 29RE
2011 GMC 2500HD Diesel
camper1999 is offline   Reply With Quote
Old 09-21-2015, 05:33 PM   #26
jmh
Member
 
Join Date: Apr 2015
Posts: 56
Thank you Camper1999. Appreciate the info.
__________________
jmh is offline   Reply With Quote
Old 10-13-2015, 02:35 PM   #27
Member
 
TrailBoss's Avatar
 
Join Date: Sep 2014
Posts: 55
Just got a reply from Denise about the process for replacing the Gray Caps on the Silverbacks. It looks like Cedar Creek has stepped up and will do the right thing and paint them because the gray is no longer in production. The cap is primed from the manafactor, then sent to local paint shop, painted and clear coated before it goes to cedar creek factory for install. Then the decals go on after. That's the answer I wanted to hear. Factory is covering all labor and material. I have made my appointment for the Friday before the rally next year, then over to the rally with a new shiny front cap!! To all that have this issue with the decals and front caps, don't give up on the unit, if Cedar Creek is willing to cover labor and material, get it done. Paint lasts a lot longer the Gelcoat. A good quality polish.. It will look good a long time.

Mike


Sent from my iPhone using Forest River Forums
__________________
Mike & Deb
1 Dog Nakita
Blessed with 3 Grand Children..
"Life is Good"!!
TrailBoss is offline   Reply With Quote
Old 10-13-2015, 03:27 PM   #28
jmh
Member
 
Join Date: Apr 2015
Posts: 56
That's what I wanted to hear Going to to go talk to my dealer. Can get Denise's contact info from you.
__________________
jmh is offline   Reply With Quote
Old 10-13-2015, 03:47 PM   #29
Member
 
TrailBoss's Avatar
 
Join Date: Sep 2014
Posts: 55
dldavis@forestriverinc.com
Denise Davis.
Good luck


Sent from my iPhone using Forest River Forums
__________________

__________________
Mike & Deb
1 Dog Nakita
Blessed with 3 Grand Children..
"Life is Good"!!
TrailBoss is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Virginia Campgrounds

Reviews provided by




ForestRiverForums.com is not in any way associated with Forest River, Inc. or its associated RV manufacturing divisions.


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 12:29 PM.