It's been 3-months, and I only had to manually connect to the system that one time. The RV WiFi name was visible on my phone and the password needed was on a sticker with all the other manuals in the drawer under the stove. My app now automatically connects when I'm near the RV. Sounds like there may not be power to your router. I'll see if I can find more info for you.
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Jerry
2016 F350 CCSB 6.7L
2017 Silverback 33IK
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