Originally Posted by SheepHerder
I agree, quality has taken a back seat. I purchased a Crusader last July and have had the unit in for 4 or 5 warranty issues from bad slide motors to faulty leaking toilets. Will take it back for leaky grey tank valve.
My previous 2007 Sundance had no issues what so ever.
I have beat this drum before and I'll beat it again PDI PDI PDI PDI!
Also Dealer WILLINGNESS to spend a lengthy PDI with you. When we bought our 5er from Dandy RV (Now consumed by Camping World
) They told us their PDI would take 6 hours (it took almost 7!) AND they offered us a free night in the KOA next door (which they owned) as a 'shake down' campout.
We also found out Dandy does (did) a PDI of their own BEFORE the customer PDI. Result: Zero findings on our PDI. Shake down campout resulted in me breaking a sewer cap (which Dandy replaced free of charge).
Ever since then (2 years now) 1 A/C unit went out last July-warranty replacement (and no fault of FR), FR Techs replaced/upgraded our Dometic Refer fan at Goshen (again not a FR quality issue), Replaced steps at Goshen (Self-inflicted--I bent them on the trip to Goshen). And, that's it.
For all the people out there that complain of Sawdust in the water lines, blocked sewer lines, lights that don't work - folks this is all PDI issues. You really DO need to go over your new RV with a fine tooth comb.
For the folks who have cabinetry fall apart after 2 months or water line leaks, I feel for you - that IS on FR!
For these problems, this is why it is CRITICAL to have a GREAT relationship with your local dealer (even if you bought from a Supercenter). The best tip I have been told on how to do this (only works if you have several FR dealers in your area) is develop a relationship with the dealer that does NOT sell your FR Make/Model. They still get reimbursed for Warranty work after all