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01-28-2015, 02:56 PM
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#1
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Mddle of the Rd Extremist
Join Date: Feb 2014
Location: Jacksonville, FL
Posts: 553
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No Factory Rep for Us Cedar Creek folks?
Noticed that more than several factory reps monitor their Forest River brands. How come no Cedar Creek rep ever chimes in? Yes, I know the other reps do it voluntarily because they care, so wouldn't it be nice if just every once in a blue moon you got just a hint of a whiff that somebody cared out in Cedarcreekville about what we think about the end product.....just sayin'
__________________
Dan, Carolyn & The Bandit (1999-2015 RIP...)
MCPO (Retired)
United States Navy ('65 - '87)
2014 Cedar Creek 38FL
2013 RAM 3500 6.7L diesel DRW Crew Cab
"When you get to the fork in the road, take it....."
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01-28-2015, 03:10 PM
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#2
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Site Team
Join Date: Jan 2007
Location: Goodyear, Arizona
Posts: 33,780
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out of all the tons of brands under FR's umbrella, including Palomino, Shasta, Dynamax and Coachmen, there are probably only 3-4 factory reps that are members here.
so, only 3 or 4 brands have anyone that can help with those brand owners.
so, the vast majority of brands have no one to seek help from.
__________________
Dan-Retired California Firefighter/EMT
Shawn-Musician/Entrepreneur/Wine Expert
and Zoe the Wonder Dog(R.I.P.)
2016 PrimeTime TracerAIR 255, pushing a 2014 Ford F150 SCREW XTR 4x4 3.5 Ecoboost w/Max Tow Package
4pt Equal-i-zer WDH and 1828lbs of payload capacity
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01-28-2015, 03:53 PM
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#3
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Senior Member
Join Date: Jul 2007
Location: Jefferson County, MO
Posts: 5,452
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How do you know someone from Cedar Creek isn’t monitoring the board? You don’t have to become a member to read the threads here on the Forest River Forum. I’d be willing to bet there are more employees of Forest River reading these forums than any of us know about.
__________________
Bob and Joyce
2013 CC Silverback 29RL
2010 Ford F250 XL Crew Cab 6.4 liter diesel
ATU Local 788
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01-28-2015, 04:35 PM
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#4
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Senior Member
Join Date: Oct 2012
Posts: 196
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With 95 - 98% Amish employees, just who would that be?
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01-28-2015, 04:43 PM
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#5
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Senior Member
Join Date: Jul 2007
Location: Jefferson County, MO
Posts: 5,452
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Quote:
Originally Posted by MC9
With 95 - 98% Amish employees, just who would that be?
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It's obvious you've never been to the CC factory. Amish are educated to the eighth grade level so I doubt very many Amish work in the offices of Forest River or the many factory offices. There are exceptions of course.
BTW, I have to question where you got the percentage of Amish employees.
__________________
Bob and Joyce
2013 CC Silverback 29RL
2010 Ford F250 XL Crew Cab 6.4 liter diesel
ATU Local 788
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01-29-2015, 10:23 AM
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#6
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Mddle of the Rd Extremist
Join Date: Feb 2014
Location: Jacksonville, FL
Posts: 553
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Seems I hit a nerve.... Sorry for bringing it up
__________________
Dan, Carolyn & The Bandit (1999-2015 RIP...)
MCPO (Retired)
United States Navy ('65 - '87)
2014 Cedar Creek 38FL
2013 RAM 3500 6.7L diesel DRW Crew Cab
"When you get to the fork in the road, take it....."
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01-29-2015, 12:12 PM
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#7
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Senior Member
Join Date: Oct 2012
Posts: 196
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I have toured the CC factory at least 4 times and have had the rig (34RLSA) worked on twice at the factory. The tour guides relate the employee breakdown. Also, several of the mgrs. are also Amish or Mennonite.
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01-29-2015, 12:29 PM
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#8
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Senior Member
Join Date: Nov 2013
Location: Whereever our Berkshire is Parked!
Posts: 7,082
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Quote:
Originally Posted by Oakman
How do you know someone from Cedar Creek isn’t monitoring the board? You don’t have to become a member to read the threads here on the Forest River Forum. I’d be willing to bet there are more employees of Forest River reading these forums than any of us know about.
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I suspect you are correct Oakman. Unfortunately, the FR Reps have learned that when they "out" themselves, they get dogpiled by disgruntled customers.
Quote:
Originally Posted by MC9
With 95 - 98% Amish employees, just who would that be?
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That percentage refers to the employees on the assembly floor, and is pretty accurate (although there is a good mix of Mennonites as well, and they do not have the technology restraints as do the Amish)
Quote:
Originally Posted by Oakman
It's obvious you've never been to the CC factory. Amish are educated to the eighth grade level so I doubt very many Amish work in the offices of Forest River or the many factory offices. There are exceptions of course.
BTW, I have to question where you got the percentage of Amish employees.
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Again, Oakman you are correct. I too question the high numbers of Amish on the floor - when we toured it was about 40-40% Amish/Mennonite and 20% "Other" (there is a large Hispanic influx in Elkhart CO because of the job opportunity in the RV plants)
Quote:
Originally Posted by MC9
I have toured the CC factory at least 4 times and have had the rig (34RLSA) worked on twice at the factory. The tour guides relate the employee breakdown. Also, several of the mgrs. are also Amish or Mennonite.
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Agree about floor managers being Amish & Mennonite. These, however, are not product managers (Like Wildcat Chris was).
Product/design managers (the folks who head a team that designs future floor plans, options and amenities) are almost certainly non-Amish since college degrees and familiarity with CAD-CAM software, computers, and production/management/cost analysis principles would be a prerequisite to hiring.
__________________
Bob & Anne-Marie [BamaBob & 6 Actual]
| 2017 Berkshire XLT 43A with Ultrasteer Tag | Blue Ox Avail + KarGard II |
| SMI AF-1 Air Brake | 2016 Jeep Cherokee Overland TOAD | Pedego Bikes |
Nights Camped: 2013 - 24 • 2014 - 42 • 2015 - 56 • Jul 2016 - Fulltime •
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01-29-2015, 01:00 PM
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#9
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Senior Member
Join Date: Nov 2010
Location: Bronston, KY
Posts: 734
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Interesting subject.
At the first Goshen Rally I asked a service manager if he ever looked at the forum. He became visibly upset and said that he used to monitor it until he tried to get more info on an issue and found the OP was a competitor not a customer.
Don't know how much that happens but that was his perception. Just sayin.
Bill
__________________
Life is a journey, not a destination.
2005 Georgetown 359ts
Bill & Virginia, Kentucky
Nights camped in 2011...78 , 2012...73,
Nights camped in 2013...123, 2014 ...101
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01-29-2015, 01:03 PM
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#10
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Junior Member
Join Date: Jan 2015
Posts: 5
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Cedar Creek Factory Rep
Quote:
Originally Posted by MeepMeep
Noticed that more than several factory reps monitor their Forest River brands. How come no Cedar Creek rep ever chimes in? Yes, I know the other reps do it voluntarily because they care, so wouldn't it be nice if just every once in a blue moon you got just a hint of a whiff that somebody cared out in Cedarcreekville about what we think about the end product.....just sayin'
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I thought I'd hop on here during my lunch break and clear a few things up. First of all, I do monitor the forums regularly. Anyone who has ever dealt with us will tell you that we do care very much about our product. Most topics regarding Cedar Creek product are usually adequately answered by Cedar Creek owners like yourself. I have not seen any posts with questions that were not already answered by other forum members. As you know, Cedar Creek is "The Smart Choice for the Experienced RV'er" and from what I have seen, this statement has shown to be true throughout these forums. That being said, this post did inspire me to create a profile for myself.
Quote:
Originally Posted by Oakman
It's obvious you've never been to the CC factory. Amish are educated to the eighth grade level so I doubt very many Amish work in the offices of Forest River or the many factory offices. There are exceptions of course.
BTW, I have to question where you got the percentage of Amish employees.
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This is a true statement, about 95% of Cedar Creek employees do belong to the Amish and Mennonite communities. The majority of my Amish and Mennonite co-workers are our production staff, but we do have one Parts Advisor, Fred who is Amish, and he has a Bachelor's Degree.
I hope this adequately answered your questions and concerns. I took no offense to any of these posts because it is true, I do not take any offense to any of it. Feel free to chime in if you have an additional questions.
Sincerely,
Jeff Holmes
Happy Camping
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01-29-2015, 01:18 PM
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#11
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Senior Member
Join Date: Nov 2012
Location: Carstairs Alberta Canada
Posts: 314
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I have dealt with Jeff in the past and he is a great guy to deal with.
__________________
Tim and Bev
2013 Cedar Creek 34RLSA gone trying to find my way back, Magnum 2800w inverter, 560w of solar.
2020 F-350
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01-29-2015, 01:36 PM
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#12
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Senior Member
Join Date: Oct 2012
Posts: 196
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Thanks Jeff.
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01-29-2015, 09:40 PM
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#13
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Member
Join Date: Oct 2012
Posts: 57
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Great to hear from you Jeff! I have certainly been thrilled with the service and response I have gotten when I have called! Keep up the good work!
By the way, are you in the picture? Which one?
Carroll
__________________
Carroll & Betty Davis
2020 Cedar Creek Silverback 33IK
2011 Ford F250 Superduty Powerstroke
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01-29-2015, 09:47 PM
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#14
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Always Learning
Join Date: Nov 2011
Location: Four Corners, FL
Posts: 21,891
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Thanks for posting, Jeff! I love seeing factory reps on the site!
__________________
Officially a SOB with a 2022 Jayco Precept 36C
Checkout my site for RVing tips, tricks, and info | Was a Fulltime Family for 5 years, now we're part-timing on long trips
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01-29-2015, 09:52 PM
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#15
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Salem Cruise Lite Owner
Join Date: Jul 2014
Posts: 103
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Hahahahha!
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01-30-2015, 10:52 PM
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#16
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Senior Member
Join Date: Oct 2012
Location: In our CC.
Posts: 646
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Jeff is not only a truly nice guy, he is a pleasure to work with. We met Jeff shortly after picking up our 36CKTS. We had a non warranty problem, Jeff took care of us, both at the factory and later on, at Lazydays.
__________________
Alan, Kathy & Cooper the camping cat
2014 Cedar Creek, 36CKTS
2013 GMC 2500 Denali
Duramax/Allison
Full timers since 5/30/2013
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01-30-2015, 11:24 PM
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#17
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Senior Member
Join Date: Oct 2014
Posts: 981
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Doesnt seem to be much traffic with regard to Cherokee either.
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01-31-2015, 08:55 AM
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#18
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CCRVOC
Join Date: Aug 2006
Location: Crestwood, KY
Posts: 69
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Thanks for posting Jeff. I know that several members of the Cedar Creek RV Owners Club have communicated with you about problems and you have always been helpful with their concerns.
__________________
Jerry and Irene
2015 Chevy High Country 3500 CC/LB D/A -- 2013 Cedar Creek 34R
nights camped - 2011 = 76; 2012 = 153; 2013 = 88; 2014 = 57; 2015 = 95; 2016 = 49; 2017 = 71
miles on CC - 2011 = 6035; 2012 = 14779; 2013 = 9066; 2014 = 5263; 2015 = 11179; 2016 = 5869; 2017 = 7290
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01-31-2015, 11:39 AM
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#19
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Senior Member
Join Date: Oct 2012
Location: Cochrane, AB
Posts: 829
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Welcome aboard Jeff. It is nice to see a Cedar Creek rep on the site who may be able to interject with something more official when question get asked. Great product by the way. We love our 38FL.
__________________
Richard & Diane
2014 Cedar Creek 38FL
2016 F350 Lariat CC DRW
Retired Metropolitan Police (UK)
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01-31-2015, 11:40 AM
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#20
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Site Team
Join Date: Aug 2012
Location: top side land of Lincoln
Posts: 7,509
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Quote:
Originally Posted by CEDAR CREEK REP JH
I thought I'd hop on here during my lunch break and clear a few things up. First of all, I do monitor the forums regularly. Anyone who has ever dealt with us will tell you that we do care very much about our product. Most topics regarding Cedar Creek product are usually adequately answered by Cedar Creek owners like yourself. I have not seen any posts with questions that were not already answered by other forum members. As you know, Cedar Creek is "The Smart Choice for the Experienced RV'er" and from what I have seen, this statement has shown to be true throughout these forums. That being said, this post did inspire me to create a profile for myself.
This is a true statement, about 95% of Cedar Creek employees do belong to the Amish and Mennonite communities. The majority of my Amish and Mennonite co-workers are our production staff, but we do have one Parts Advisor, Fred who is Amish, and he has a Bachelor's Degree.
I hope this adequately answered your questions and concerns. I took no offense to any of these posts because it is true, I do not take any offense to any of it. Feel free to chime in if you have an additional questions.
Sincerely,
Jeff Holmes
Happy Camping
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Jeff I sent you a PM
__________________
2014 LaCrosse 323RST-TE-C
2009 Chevy 2500HD Z71
Seasonal
Zelda the campin dog
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