Thread Tools Display Modes
Old 09-16-2016, 02:44 PM   #1
Junior Member
Join Date: Nov 2014
Location: Cheboygan, Michigan
Posts: 24
Thumbs down Over 2 weeks and no word from dealer

It's been over two weeks now since I called our dealer to report a second failure of our central Vacuum unit. I haven't gotten any word yet about replacing the failed unit.
I called after one week and the dealer said they haven't heard from Cedar Creek?Forest River.
Is this normal to go this long without any communication?
This is the second failure for this vacuum. Same issue with both, won't start.
Is this a common failure?
I find the lack of communication unacceptable.
Thans in advance for any insight.

2 for the road is offline   Reply With Quote
Old 09-16-2016, 03:18 PM   #2
Senior Member
Join Date: Jun 2013
Location: London, Kentucky
Posts: 302
Call Cedar Creek customer service directly yourself.
My bet? The dealer has never called them......
The TRUTH is unknown to many dealers!
Travel safe

2001 Ford F-350 Super Duty CC Dually, 7.3 Diesel
2013 832IKBS Flagstaff Classic Ultra Lite, Hensley Arrow Hitch, Carlisle tires
2016 days camped....211, it ain't over yet!
On the road to ALASKA May 6, home Sept. 13, 2016. 23 states, 3 Canadian Provinces, up to the Arctic Circle, 17,300 miles, 131 days on the road. 1 flat tire, 4 oil changes. What a beautiful trip!
FordHauler is offline   Reply With Quote
Old 09-16-2016, 06:36 PM   #3
Senior Member
Join Date: Feb 2014
Location: Dacula, Georgia
Posts: 857
Better than a call; send a POLITE request to Denise who oversees the line issues.

Denise is THE BEST contact person I have dealt with. In or out of FR!

Explain your situation and attempts to resolve and you will get a very fast response. They truly take customer service seriously!

Post your results please.
SilverbackMel is offline   Reply With Quote


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

» Virginia Campgrounds

Reviews provided by is not in any way associated with Forest River, Inc. or its associated RV manufacturing divisions.

Our Communities

Our communities encompass many different hobbies and interests, but each one is built on friendly, intelligent membership.

» More about our Communities

Automotive Communities

Our Automotive communities encompass many different makes and models. From U.S. domestics to European Saloons.

» More about our Automotive Communities

Marine Communities

Our Marine websites focus on Cruising and Sailing Vessels, including forums and the largest cruising Wiki project on the web today.

» More about our Marine Communities

Copyright 2002-2015 Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 12:16 AM.