Coming from a KEYSTONE product I will never buy another product from them. The most important reason is lack of customer communication; there is none.
I am of the opinion that Keystone is trying to maximize their profits at the expensive of good to above average unit.
We were looking at several different 5th wheel units last winter (2014-2015) before we bought the CC 34RL unit. What sold me on the Forest River units was the communication from them. I contacted the customer support and asked a couple of question before buying to several different manufactures. Forest River and Northwood's Manufacturing were the first to respond to my questions with Keystone not saying anything. The only problem with Northwood was dealer location for me was the closest ones were in the middle of MN about 360 miles away.
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Jim W.
2016 34RL CC; 2008 Ram Mega Cab 2500HD, 6.7L, 68RFE 6 speed, 4X4, Smarty S67, TDR 145K+miles
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