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Old 07-28-2015, 09:55 AM   #11
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jtownstumpjumper's Avatar
Join Date: Oct 2014
Location: Jonesboro AR--Home of Arkansas State University and the Red Wolves
Posts: 526
Originally Posted by Jim in Halifax View Post
Congrats!!! My 1 yr warranty was up in Nov 2014..I think problem is the fact that the plastic is trimmed too close to frames..Both my replacements came loose!!!!..Can I get Jeff's contact information...a call/e mail may be successful for me also...Maybe a little glue added in channel would work..TKS...J
Our Silverback is only 9 months old so our 1 year warranty is still good, plus we have the extended warranty as well.....I simply went to the Forest River web site and sent an email to customer service explaining my issue and Jeff happened to be the one that's what I have on him:

Jeff Holmes
Warranty Administrator
Forest River Inc.
Cedar Creek/Silverback/Cottage
501 Hawpatch Drive
Topeka, In. 46571
Ph: 260-593-4000
Fax: 574-343-5940

Lloyd & Kathy & Kit(19 yr old cat)
2018 Forest River Palomino Columbus 383FB
2016 Chevy 3500HD SRW Z71 LTZ 4WD Crew Cab, DuraMax/Allison.
2014 - 38 nights/3500 mi.; 2015 - 66 nights/6260 mi.; 2016 - 44 nights/6106 mi.
2017-65 nights/6992 mi.; 2018-7 nights/1037 miles....9 nights booked
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