My original post from the end of November.
(hello folks, I am new to the forum. we purchased a new silverback 29 re and after getting it home we examined the trailer a little closer, like excited new owners trying to figure out where we were going to store all our camping gear.
as I was poking around in the storage areas I found an opening approx 4 x 5 inches to the outside. this opening is located in front of the battery storage area at floor level and outward of the LH landing leg!! enquired about it to Cedar Creek and was told this was intentional!! I am totally amazed this would be intentional as its a perfect entry point for insects, rodents, etc. with access to the entire inside living area of the trailer. completely open you could drop baseballs thru there!! Anybody else out there with same model and same opening?? Thanks)
After repeated emails to forest river I finally phoned them about a week ago and left a message. They returned my call the following day. I had a long conversation with an engineer/technical service dept. To my original question about the opening in the floor near the LH landing leg, it was probably an oversight in the build process, we discussed the matter and I told him how I plan on (permanent fix) closing it up come spring, he offered some tips and we were both ok with that. Some one suggested it might be for the dryer vent in the washer dryer option, it is not. The vent for that option is on the entry door side. Now since I had him on the phone I asked tons of questions each one answered professionally and totally to my satisfaction! I now have a lot more faith in the product and believe forest river will stand behind it. I was invited to the factory which I might do someday. It appears forest river is more than willing to help people with their products. I would suggest anyone having difficulties with their forest river product to call or write their respective customer service dept. for help, speak to some one from the factory floor they know better than anyone else! In closing a Happy New Year to all in the RV community.