slide toppers rubbing

[mg4fishing]

Just bought a 2018 Cedar Creek Champagne 38EL. All the toppers are damaged rubbed against the slide out. Found out the spacers where not installed at the factory. Working with Cedar Creek anyone else have this problem

[BOB3288]

I just purchased a 2019 Forest River Cedar Creek 38 EL I had it delivered 5/2/2018 3 days ago,the toppers are stuck on the top of the slide out the paint is messed up and the corner is bent,NO ONE FROM THE DEALER OR CEDAR CREEK HAS CALLED ME BACK WITH ANY RESOLVE TO THIS ISSUE ,, I am lost for word if they deliver this to me and so disappointed that no one has called back.WHAT ARE YOU DOING ABOUT THIS

[mg4fishing]

Call Cedar Creek. I have the same problem. Waiting on a mobile company. My right topper has flipped over & is jammed between the side out & the rv itself. Dometic makes a spacer that Cedar Creek should be installing.

[BOB3288]

Thank you for your information,I still can't believe they knew they have this problem and did not say anything,,Any more information that comes along please share it with me and i will do the same

[Stevemc]

Sadly this is the kind of thing we have to expect from an industry that has no quality control procedures in place. This kind of issue should never get out of the factory.

[kinzoo]

Originally Posted by Stevemc

Sadly this is the kind of thing we have to expect from an industry that has no quality control procedures in place. This kind of issue should never get out of the factory.

I refer to mine as a "Cedar Crap", nothing has gone right with it since I bought it in "13".

[Stevemc]

We have a 13 36ckts that we've had good luck with. We bought it used and I've been able to do all my own work on it so far. I don't think I'd buy a new one though.

[kinzoo]

Originally Posted by Stevemc

We have a 13 36ckts that we've had good luck with. We bought it used and I've been able to do all my own work on it so far. I don't think I'd buy a new one though.

Yours must have been built on a Wednesday

Mine was built on a Monday or Friday.......

[Stevemc]

I'm a retired manufacturing quality assurance manager. We went on a factory tour a few years ago I asked about basic qualitative procedures they might use like checklists or audits. They looked at my like I was speaking Klingon.

[BigRockr]

The angle of my 2016 cc 29rk was nearly horizontal so first big rain it tore at slide corners as pictured. Replaced it myself with a new Lippert. Used same slide screw holes. Moved the new camper attachment strip above the old one a couple of inches. Works like it should have from the factory only I paid.