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04-11-2017, 07:48 PM
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#1
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Junior Member
Join Date: Oct 2015
Location: Central Texas
Posts: 27
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Trip to factory
Just left CC factory this afternoon after having oxidized front and back caps replaced. I can't saw enough about how well Denise took care of us, they are folks that care about their owners and want their products to be the best possible.
The crew even looked over our 5th wheel and fixed things we weren't even aware of.
I've seen post where the factory was criticized but I have nothing but the highest regard for the way they took my RV and me and treated us like family.
Thanks Cedar Creek and Denise for a great experience. Mike
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04-11-2017, 08:37 PM
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#2
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Senior Member
Join Date: Jul 2009
Location: Warsaw,NC
Posts: 7,184
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Same here, Denise is great to work with. I have had good luck with the whole staff at Cedar Creek
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04-12-2017, 12:54 AM
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#3
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Senior Member
Join Date: Jan 2015
Location: Indianapolis
Posts: 171
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Did they replace with the same brown color and were you asked if you wanted to go with the cream color . Just curious because we have a date in August for our replacement of front and back caps . And was wondering if the are replacing with the same caps or has the problems been fixed to stop the fading
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04-12-2017, 06:24 AM
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#4
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Junior Member
Join Date: Oct 2015
Location: Central Texas
Posts: 27
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Factory trip
I asked when we started the process of getting it scheduled if I could go with cream color and was told that they would have to put original color back on.
The new caps should hold up much better, original caps were not gel coated properly.
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04-12-2017, 06:59 AM
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#5
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Senior Member
Join Date: Aug 2009
Location: Mid-Mich
Posts: 503
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Dodge Man, what year is your coach?
__________________
2008 Dodge 3500 Dually, Cummins. Amsoil Bypass Oil Filter, 36 Gal aux fuel tank. Mag Hytec Trans pan. Mag Hytec Diff Pan. 6 speed autostick. 3:73, Timbrens, Smarty JR. Equipped.
2016 Cedar Creek 38FB2
400 watt Rich solar on top,200 watts of suitcase
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04-12-2017, 08:00 AM
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#6
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Junior Member
Join Date: Oct 2015
Location: Central Texas
Posts: 27
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Factory trip
Took delivery three years ago this month but they called it 2015 36 ckts.
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04-12-2017, 03:28 PM
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#7
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Mddle of the Rd Extremist
Join Date: Feb 2014
Location: Jacksonville, FL
Posts: 553
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Quote:
Originally Posted by Dodge man
Just left CC factory this afternoon after having oxidized front and back caps replaced. I can't saw enough about how well Denise took care of us, they are folks that care about their owners and want their products to be the best possible.
The crew even looked over our 5th wheel and fixed things we weren't even aware of.
I've seen post where the factory was criticized but I have nothing but the highest regard for the way they took my RV and me and treated us like family.
Thanks Cedar Creek and Denise for a great experience. Mike
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That is really great to hear.....Taking our Creek from Florida to Topeka in mid-June for the same thing and looking forward to finally meeting Denise. Did you get to tour the factory? I'd love to see one of these being built so I can get reference points for what's underneath and behind the walls.....
__________________
Dan, Carolyn & The Bandit (1999-2015 RIP...)
MCPO (Retired)
United States Navy ('65 - '87)
2014 Cedar Creek 38FL
2013 RAM 3500 6.7L diesel DRW Crew Cab
"When you get to the fork in the road, take it....."
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04-12-2017, 03:50 PM
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#8
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Junior Member
Join Date: Oct 2015
Location: Central Texas
Posts: 27
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Factory trip
When you contact Denise tell her you'd like a tour of the factory. She enjoys showing you around, the workers shut down by 1pm and she'll take you after that.
You're in for an experience when visiting the area it's like another world with the horse and buggies outnumbering cars on the roads. It's Amish county and very unique.
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04-12-2017, 08:21 PM
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#9
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Senior Member
Join Date: Aug 2009
Location: Mid-Mich
Posts: 503
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Quote:
Originally Posted by Dodge man
Took delivery three years ago this month but they called it 2015 36 ckts.
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thanks, just wondering. mine is a 16, built 11-16. I think they had the cap fade fixed by then, I hope
__________________
2008 Dodge 3500 Dually, Cummins. Amsoil Bypass Oil Filter, 36 Gal aux fuel tank. Mag Hytec Trans pan. Mag Hytec Diff Pan. 6 speed autostick. 3:73, Timbrens, Smarty JR. Equipped.
2016 Cedar Creek 38FB2
400 watt Rich solar on top,200 watts of suitcase
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04-13-2017, 09:07 AM
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#10
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Mddle of the Rd Extremist
Join Date: Feb 2014
Location: Jacksonville, FL
Posts: 553
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Quote:
Originally Posted by Dodge man
When you contact Denise tell her you'd like a tour of the factory. She enjoys showing you around, the workers shut down by 1pm and she'll take you after that.
You're in for an experience when visiting the area it's like another world with the horse and buggies outnumbering cars on the roads. It's Amish county and very unique.
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Thanks much for the reply. We're going to spend 8 days at Shipshewana and explore a bit of everything before continuing our journey to New England..... looking forward to another great six months on the road before heading back to Florida for the winter
__________________
Dan, Carolyn & The Bandit (1999-2015 RIP...)
MCPO (Retired)
United States Navy ('65 - '87)
2014 Cedar Creek 38FL
2013 RAM 3500 6.7L diesel DRW Crew Cab
"When you get to the fork in the road, take it....."
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04-13-2017, 01:12 PM
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#11
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Senior Member
Join Date: Jul 2009
Location: Warsaw,NC
Posts: 7,184
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Quote:
Originally Posted by MeepMeep
Thanks much for the reply. We're going to spend 8 days at Shipshewana and explore a bit of everything before continuing our journey to New England..... looking forward to another great six months on the road before heading back to Florida for the winter
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What campground are you staying at? The flea market is a good inexpensive place to stay at, just nothing but full hookups
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04-13-2017, 01:56 PM
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#12
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Mddle of the Rd Extremist
Join Date: Feb 2014
Location: Jacksonville, FL
Posts: 553
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Quote:
Originally Posted by spock123
What campground are you staying at? The flea market is a good inexpensive place to stay at, just nothing but full hookups
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Thanks for the heads-up......we're staying at Shipshewana CG South, based on numerous recommendations from those that have gone before us
__________________
Dan, Carolyn & The Bandit (1999-2015 RIP...)
MCPO (Retired)
United States Navy ('65 - '87)
2014 Cedar Creek 38FL
2013 RAM 3500 6.7L diesel DRW Crew Cab
"When you get to the fork in the road, take it....."
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04-28-2017, 08:32 PM
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#13
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Senior Member
Join Date: Nov 2015
Posts: 109
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Dodge man is the repair shop called Amish Family RV. If not can u send name # or address
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04-28-2017, 09:07 PM
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#14
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Junior Member
Join Date: Oct 2015
Location: Central Texas
Posts: 27
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The repairs were done at the Cedar Creek factory where they are built in Topeka,Indiana. We camped at the fair grounds in Goshen a few miles away but a nice RV park at Shipawanna just down the road from factory. Wasn't much open first part of April.
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04-30-2017, 09:17 PM
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#15
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Senior Member
Join Date: Sep 2015
Posts: 212
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Gonna be there by the 4th for an appt at Amish Family on the 5th...not really where I wanted to spend Cinco de Mayo....lol lol
__________________
From Central Texas
2014 Cedar Creek Silverback 29IK
2010 Dodge Laramie 3500 Dually
My Steelpony....2007 HD Ultra Classic...done up in a memorial to the 343 firefighters who died 9/11
Never Ever Forget....yes I was a Volunteer FF for 20 years........
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04-30-2017, 11:20 PM
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#16
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Senior Member
Join Date: May 2015
Posts: 133
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Glad to hear that they took care of you.
__________________
2012 Ram 3500
2016 Silverback 33IK
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05-06-2017, 09:41 PM
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#17
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Senior Member
Join Date: Sep 2015
Posts: 212
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Well so much for cap replacement.....blew a rear motor seal in Dallas...took 4 days to replace so did not make it to Ind. to get front cap replaced this trip....new date of 9/27....oh well it's not going anywhere....
__________________
From Central Texas
2014 Cedar Creek Silverback 29IK
2010 Dodge Laramie 3500 Dually
My Steelpony....2007 HD Ultra Classic...done up in a memorial to the 343 firefighters who died 9/11
Never Ever Forget....yes I was a Volunteer FF for 20 years........
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05-07-2017, 10:07 AM
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#18
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Junior Member
Join Date: Oct 2015
Location: Central Texas
Posts: 27
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Factory trip
Bummer, nice they get you rescheduled before winter.
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05-11-2017, 05:51 AM
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#19
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Senior Member
Join Date: Nov 2013
Posts: 141
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Trip to factory
It will be worth the wait, just picked it up yesterday.
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05-11-2017, 05:54 AM
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#20
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Senior Member
Join Date: Nov 2013
Posts: 141
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Orvan and his crew are wonderful people. Since he's a Forest River expert he will go over your rig with a fine tooth comb!
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