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Old 09-25-2013, 11:01 PM   #1
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Smile Warranty work

I recently called the CC division because of a faulty shower door assy. I was being proactive and wanted the replacement parts sent to the selling dealership - Lazydays, Tucson.

I learned a few things that may help you. Jeff Holmes is the West Coast Waranty mgr - 260-593-3017, jholmes@forestriverinc.com. Another person to call, same dept., Justin, 260-593-2598.

Jeff asked that I send pics of the shower assy. Within 12 hrs., Lazydays was on the phone with me! The parts were ordered, I had to tell them when it would be "convenient" for me to come to Tucson! We already had a trip planned for Oct.

This is the third time with two rigs under warranty, that FR came through for me with flying colors!
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2013 GMC 2500 Denali
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Old 09-25-2013, 11:48 PM   #2
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The number you have for Justin is for Jeff Holmes. I have been able to reach him at that number recently. Justin Day no longer works at CC however he is still with Forest River in another position.
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Old 09-26-2013, 12:29 AM   #3
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Phone numbers

Holy cow! I just got that number Monday! We need an electronic board to keep up with them!
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2013 GMC 2500 Denali
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