Final resolution: We finally got a hold of John Vrydaghs-a service manager at Coachmen 574-825-8212 Johnv@forestriverinc.com
. He called me back and I gave him contact information for all the places that had ordered our stuff. He called me back about 15 minutes later and said he talked to our local dealer that we ordered through and the items were delivered that same morning.... Gosh, thanks for letting us know.My husband paid for 2nd day shipping, but get this, it was ordered October 8th and didn't ship until October 16th and we got charged $133.00 in shipping. Ridiculous.
So we pick up the molding, drive it to the auto body shop. Walk in, talk to the owner, he opens the box and says, this is the wrong stuff. SERIOUSLY? We ordered the part numbers you gave us. So then the owner says, well, I have this other molding that is 1/4 inch wider that we can use if you don't mind. OMG!!! You have had this as an option all along? Like anyone is going to notice the molding on the right is 1/4 wider than the left?
At least he bought the parts from us, including the $133 shipping fee. So, we should get the coach back the end of next week.
We have already canceled our trip to Nascar at Phoenix because we didn't know the status and made other non-refundable plans. But we will finally get the coach back, after almost 9 weeks.
Thanks to all of you for your support.