WOW! Thanks for all your efforts Jaynwhite! Much appreciated.
My wife and I just returned from a delightful road trip (2200 total miles) to Coachmen for them to place the water pump in it's new (correct) position and for them to attend to a couple of other problems our 20CB had.
What got the ball rolling for us, was the fact that I wrote a letter (sent USPS registered) to Coachmen explaining my whole frustrating situation with my lazy dealer and Coachmen's Warranty and Service Dept.
My letter got an IMMEDIATE response as soon as it was received. Together, Coachmen and I planned a date for us to get the RV in for repairs at their factory in Middlebury IN.
I want to say that EVERYONE at Coachmen we dealt with was friendly, helpful and accommodating. We were in and out of Coachmen in less than a day.
Talking to a few other owners waiting for warranty service, we learned that NO MATTER how much, or little, you spend for your new RV, EVERY class A, C, B or trailer will have initial problems.
During our stay, we toured an assembly line of Freelanders being built. To understand how and why problems could arise, one had to realize that an RV is "hand built" and the way the whole RV industry is structured, problems will arise from human error. No robotics here.
I suggest, if you have a less than competent selling dealer (as we do/did) to deal with warranty problems, go directly to Coachmen for help.