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Old 11-09-2013, 07:21 AM   #11
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1nshort - Thanks so much for the update.

Could you see any of this from the ground? Or were you up on the roof to see this? I won't let my other half up there, so I have asked the dealer to do a roof inspection and to check all seals, etc., as part of our service appointment next week. While they're up there on the roof, I want them to check for this on mine as well since I also have a 2013...

Thanks!
GoCar6,
None of this could be seen from the ground. The separated roof panel was a subtle bump that ran left to right about 1/2 way back on the front AC unit. Facing toward the front of the coach the left side rise was about a half inch. Being the curious type I got down on my knees and pushed down with`my hands and it went flush. I did that a couple of times rapidly and heard a sucking type noise when I did it. I looked closely at the other side of the AC unit and saw a barely perceptible rise seam about 1/8 of an inch but only about a foot in length, so this side was just starting its separation. The end cap separation was found when I brought the coach to the dealer to show the tech the problem (per John's suggestion) he examined the nearby roof seam caulking, looking for a possible water leak hole. The tech then continued to examine the sealing caulk around the whole coach perimeter. When he got to the rear of the coach he pointed out a 1/4 inch seam where the caulking had pulled away. What was suspicious to him was that it extended across the whole length of the rear cap. He stated that this was a possible 'pulling away' of the end cap. He would take a closer look when he got it in the shop to examine the original problem that I brought it up to them for. One thing I need to say about the factory caulk sealing bead around the whole perimeter of the coach is that it was very thin and sparse and I am surprised there were no leaks. I will check the new caulk seal the dealer is going to do when they reapply the roof membrane. If I think it is too narrow I will beef it up with Dicor (the TPO recommended caulk sealer).
All that being said, I will be inspecting my roof quarterly and after each long trip looking for any 'stress' indications. Also I plan on becoming a bit more (actually a lot more) familiar with my extended warranty coverage.

1nshort
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Old 11-09-2013, 11:16 AM   #12
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1n - I had a very good experience with John and Factory service. Too bad you are out east and can't get to the factory for the repairs. I had a situation that a dealer couldn't seem to handle or wanted to handle and ultimately made the matter worse. When I returned to Michigan I took our coach to the factory where they were more than accommodating.

I haven't had much luck with coachmen dealers including our selling dealer in Illinois.

Try Arborgast in Dayton Ohio. Not too pleased with the sales group or sales mgr but the service team is outstanding. See Garry and tell him Gary from Columbus (2011 Encounter) sent you.

Gary
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Old 11-10-2013, 10:09 AM   #13
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Thanks for the added info! We drop off our rig off at the dealer on Monday. I'll keep you posted in case we have anything similar going on.
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Old 11-19-2013, 05:45 AM   #14
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Spoke to our dealer today and after having them do a full roof inspection, they didn't find any issues. (Hoping it stays that way!). Will keep an eye on it for sure.
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Old 11-19-2013, 06:56 AM   #15
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For all owners of TPO roofs. Please check your roofs multiple times throughout the year for loose, broken or missing caulking. This is not a warranty item but can end up causing thousands of dollars in repairs if left unchecked and not repaired. I had my coach at a dealer who didn't check when I thought I had an obvious water leak and ended up having to have the entire roof replaced.
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Old 12-13-2013, 08:09 PM   #16
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Spoke to our dealer today and after having them do a full roof inspection, they didn't find any issues. (Hoping it stays that way!). Will keep an eye on it for sure.
Speaking about roofs, the dealer called and informed me the parts are in. I should get the rig back in a week. Been there for a bit over 2 months. They will gie mea breakdown of what caused everything to happen. I will share so others know what to watch for. The RV garage frame work has been assembled and the frame pieces are connected. I need to get a higher ladder to connect in the top frame connectors (16 feet is darn high). Next I install the anchors for the frame and pull the covering over the frame and fasten it and the easy roll zippered doors. I have taken pictures of each step and will do so for the remaining steps. Looking forward to posting.

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Old 12-28-2013, 10:42 AM   #17
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Smile Roof update

The big day. At the dealer getting my rig. I'll get straight to the point. On the plywood on front roof: fasteners failed. Replaced two plywood panels and fasteners. On the End Cap. The fasteners failed so the end cap was starting to separate. Replaced all end cap fasteners and bolts.
What they had to do was take everthing off the roof and all edge radiuses and peel off the TPM roof.
What i got out of it was a new roof and new vent covers. Looks really sqeaky clean.
The factory and John Vrydaghs has been very supportive throughout the whole process. Before each repair was authorized they researched probable cause and best repair method. Also all gaskets were replaced.
Tahts the long and the SHORT (lol) of it

1n
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Old 12-29-2013, 07:05 AM   #18
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WOW! Glad you have your rig back-to-new! Thank goodness you even noticed that in the first place.
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