CSMRetired = You are correct. We worked with Bob Jewell & agree he took good care of us as best he could. Some things we addressed with Nate Hedges, Service Rep. And, before we purchased we called & talked with Zack Eppers, Product Consultant, since we were newbies to Coachmen we wanted some history.
We did attend the Coachmen Rally in June since we were already there having work done. It was our first 'ever' rally. It was informative & we made some great friends that we hope to stay in contact with.
As I mentioned earlier, we do love this coach. It's just was a little disheartening because since we purchased it in April, we had issues with the big slide, bed slide, steps & two slide toppers. But we know that the 'kinks' have to be worked out since the previous owner didn't. <fingers crossed>
ResQfrog - thank you as well for the welcome!
Travel safe to all!!