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Old 10-18-2015, 07:37 AM   #1
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Trailer hitch attaching bolt recall

Forest River Inc. is recalling 3,043 model year 2011-2016 Coachmen Pursuit, Mirada, and Encounter motorhomes manufactured from March 1, 2011, through Sept. 11, 2015.

The trailer hitch attaching bolts and nuts may not have been properly tightened, allowing the hitch to detach during use. Forest River will notify owners, and dealers will install a new fastener kit, free of charge.

The recall is expected to begin on Nov. 12, 2015. Owners West of the Mississippi River may contact Forest River customer service at 1-574-825-8317. Owners East of the Mississippi River may contact Forest River customer service at 1-574-825-8305. Forest Riverís campaign number for this recall is 310-09112015-0086.
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Old 10-20-2015, 11:27 AM   #2
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Quote:
Originally Posted by go6car View Post
Forest River Inc. is recalling 3,043 model year 2011-2016 Coachmen Pursuit, Mirada, and Encounter motorhomes manufactured from March 1, 2011, through Sept. 11, 2015.

The trailer hitch attaching bolts and nuts may not have been properly tightened, allowing the hitch to detach during use. Forest River will notify owners, and dealers will install a new fastener kit, free of charge.

The recall is expected to begin on Nov. 12, 2015. Owners West of the Mississippi River may contact Forest River customer service at 1-574-825-8317. Owners East of the Mississippi River may contact Forest River customer service at 1-574-825-8305. Forest Riverís campaign number for this recall is 310-09112015-0086.
That's interesting. We bought our Encounter on March 21, 2011. I wonder if we are in that group. The coach is in storage now but when I am in the area I'll stop by and check the mfg date. I have checked the bolts for the hitch. Did that when I installed a long stone guard on the back of the coach, (long mud flap really). They seemed fine at the time.

To Go6car, Were you in the Smoky Mountains area in late Sept/early Oct this year? I thought we saw you, (coach anyway).

Gary
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Old 10-20-2015, 12:28 PM   #3
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picked up our new Mirada 35BH and told the dealer about this. They called Coachmen and were "surprised" that word was out on this topic. The power of focus media....

Thank you for the OP on the topi!
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Old 10-20-2015, 03:55 PM   #4
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WDW: Glad to help (I think someone else posted this too before me - my eyes aren't what they used to be, LOL!)

Roll - I wish that was me! We have stayed fairly local this year, with no longer trips. I'd love to go, though! Definitely on our bucket list. This thing called "work" keeps getting in the way of my traveling!
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Old 10-25-2015, 12:22 AM   #5
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Trailer hitch attaching bolt recall

Quote:
Originally Posted by go6car View Post
Forest River Inc. is recalling 3,043 model year 2011-2016 Coachmen Pursuit, Mirada, and Encounter motorhomes manufactured from March 1, 2011, through Sept. 11, 2015.

The trailer hitch attaching bolts and nuts may not have been properly tightened, allowing the hitch to detach during use. Forest River will notify owners, and dealers will install a new fastener kit, free of charge.

The recall is expected to begin on Nov. 12, 2015. Owners West of the Mississippi River may contact Forest River customer service at 1-574-825-8317. Owners East of the Mississippi River may contact Forest River customer service at 1-574-825-8305. Forest Riverís campaign number for this recall is 310-09112015-0086.
I got a SamAlert email on this on October 12 and posted here on the 13th.

I made an attempt to get Nate Hedges to send me the bolt kit. No luck - he insisted that they needed to have a dealer install for tracking purposes. I was not interested in driving the coach 200 miles round trip to a dealer that I don't trust. I removed one of the bolts (there are 4 1/2-13 x 2" hex head Grade 5) and discovered that the nut tightens on the unthreaded portion of the shank and may not provide proper clamping force for the hitch receiver to frame connection. So, I purchased 4 Grade 8 1/2-13 x 1.5" flange head bolts and flange nuts at Tractor Supply and installed them myself. Proper torque for these is 110 ft-lbs.

If I ever get back to the factory I will have Bob Jewell check them out and have our unit marked as "recall completed". If possible I do my own RV maintenance, repair and modification stunts!!
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Old 10-25-2015, 06:02 AM   #6
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Interesting that I didn't get a Sam Alert. I found this online. Will have to call the recall number to see what's up.
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Old 10-25-2015, 07:38 AM   #7
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I was in Middlebury this last week and stopped by and was told the same thing, that the coach has to go to the dealer and be inspected, then bolts ordered. There is a snow balls chance in hell I will take it back to the local dealer. Every thing they touched has had to be redone. Heck they would most likely us a torch to remove the old ones.
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Old 11-23-2015, 10:05 AM   #8
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Recall done: info

The recall has been done on our Encounter. I learned it wasn't that the bolts are loose, rather it's a case of bolt hardening or strength. The bolts used initially are being replaced by number 5 strength or hardened bolts (three dash marks on the head of the bolt). I didn't see the original bolts but suspect they were number 2s (no dash marks on head of bolt).

I actually replaced two of the original bolts with eye bolts to hold a rear mudflap. They left the eye bolts in and gave me the extra two recall bolts. I have ordered hardened (at least number 5) eye bolts and will replace the other, older eye bolts, in the spring.

Torque on the new bolts is 75 ft lbs for you DIYers. The new bolts look like hardened chrome.

Roll
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Old 11-24-2015, 02:41 AM   #9
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We have our bolts on order with a dealer, so (weather permitting) we'll have it done in a month or so.
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Old 11-24-2015, 04:31 PM   #10
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Quote:
Originally Posted by LLVanB View Post
I removed one of the bolts (there are 4 1/2-13 x 2" hex head Grade 5) and discovered that the nut tightens on the unthreaded portion of the shank and may not provide proper clamping force for the hitch receiver to frame connection. So, I purchased 4 Grade 8 1/2-13 x 1.5" flange head bolts and flange nuts at Tractor Supply and installed them myself. Proper torque for these is 110 ft-lbs.
The replacements are grade 5 though grade 8 would naturally be better.

Wow 110 ft-lbs is a lot for a half inch bolt. The Dealer looked up the torque for me and said it was 75 ft-lbs.

Where did you get your info, maybe the Dealer was wrong.

Roll
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