17B08 Recall

[travelboysteve]

Hey Guys,
Thought you'd want to know about this.
I've been trying to get my local ford dealer to look at mine for 2 weeks now.
Might want to check your vin if you own an F53 chassis.
I searched for this on the forums here but found nothing, so I thought I'd share.
Apologies if already posted.
I did receive my letter from Ford

Here's web link:
https://ford.oemdtc.com/2829/custome...eries-f-series

SUBJECT: Customer Satisfaction Program 17B08
Certain 2017 Model Year F-450/F-550/F-650/F-750, E-Series and F-53/F-59
Vehicles Equipped with a 6.8L Engine
Loose Crankshaft Pulley Bolt
PROGRAM TERMS
This program will be in effect through April 30, 2018. There is no mileage limit for this program.
AFFECTED VEHICLES
Vehicle Model Year Assembly Plant Build Dates F-450/F-550 2017 Kentucky September 12, 2016 through February 8, 2017 Ohio F-650/F-750 E-Series F-53/F-59 Detroit Chassis Affected vehicles are identified in OASIS and FSA VIN Lists.

REASON FOR THIS PROGRAM
In the affected vehicles, the crankshaft pulley bolt may not have been torqued properly during engine assembly. Vehicles with a loose crankshaft pulley bolt may display a check engine light with engine misfire diagnostic codes without drivability symptoms present. If the vehicle is not serviced, engine damage may result.


SERVICE ACTION
Dealers are to loosen the crankshaft pulley bolt one full turn, then torque the bolt following the technical instructions. This service must be performed on all affected vehicles at no charge to the vehicle owner.

OWNER NOTIFICATION MAILING SCHEDULE
Owner letters are expected to be mailed the week of May 29, 2017. Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.

ATTACHMENTS
Attachment I: Administrative Information
Attachment II: Labor Allowances and Parts Ordering Information
Attachment III: Technical Information
Owner Notification Letter

QUESTIONS & ASSISTANCE
For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician Society (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or listed under the SSSC tab.

[Finch]

Thank you for sharing! I am heading to look at FR3 now to see if it is included in the recall!

[OldGunny]

Thanks for sharing! Mine is at a ford service center now. (dangit)

[travelboysteve]

Hey Guys,

Wanted to share my experience in getting this done.
So I waited a month for my local shop who basically gave me the run around.
Too busy, too little space, blah, blah, blah.
I told them I'd wait for it so they didn't have to store it.
Being mechanically minded, I know the fix is quick,..REALLY? A month now?

I'm thinking they only want chargeable work to do. Next

Finally gave up and tried another dealer.

I'm in OC, California and I HIGHLY recommend Fairway Ford on Yorba Linda Blvd, Yorba Linda, CA.

The rep, Adam told me to bring it in next day if I wanted, he'd get me out in 2 hours.

Well, took it in today, got the recall AND an oil change, service inspection done in an hour, no lie.
They are a full service RV shop and Ford dealer with a fleet service area with appropriate truck bays, and I will take my rig there from now on.

2 thumbs up for those guys, they have my business.

They also told me that they have done a few of these recalls and most are good and only saw one that was not to spec.

It's a simple fix, but should be checked just in case.
The procedure is to back off bolt 1 full turn, and torque to spec, (125 ft lb's I think, don't quote me).
So it's not a huge deal to get done.

So, I suggest you all go get these done, as it affects a few of the Ford chassis and NOT just the F53.

Happy trails,
Steve

[KansasFR3]

Originally Posted by travelboysteve

Hey Guys,

Wanted to share my experience in getting this done.
So I waited a month for my local shop who basically gave me the run around.
Too busy, too little space, blah, blah, blah.
I told them I'd wait for it so they didn't have to store it.
Being mechanically minded, I know the fix is quick,..REALLY? A month now?

I'm thinking they only want chargeable work to do. Next

Finally gave up and tried another dealer.

I'm in OC, California and I HIGHLY recommend Fairway Ford on Yorba Linda Blvd, Yorba Linda, CA.

The rep, Adam told me to bring it in next day if I wanted, he'd get me out in 2 hours.

Well, took it in today, got the recall AND an oil change, service inspection done in an hour, no lie.
They are a full service RV shop and Ford dealer with a fleet service area with appropriate truck bays, and I will take my rig there from now on.

2 thumbs up for those guys, they have my business.

They also told me that they have done a few of these recalls and most are good and only saw one that was not to spec.

It's a simple fix, but should be checked just in case.
The procedure is to back off bolt 1 full turn, and torque to spec, (125 ft lb's I think, don't quote me).
So it's not a huge deal to get done.

So, I suggest you all go get these done, as it affects a few of the Ford chassis and NOT just the F53.

Happy trails,
Steve

Thats awesome to hear a "good" dealership experience on the forum. Wish there was a reputable one near us and I just might consider having them take some workload from me. :-)

[Kentucky Bob]

Here is some info on the F53 chassis on the recall list . It says from Sept 12, 2016 thru Feb 8 , 2017

I have attached a copy of Fords letter, I hope it is legible.



Bob