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Old 07-22-2016, 08:46 AM   #11
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Location: HuntsVegas, AL
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FR FR3 Contacts in Elkhart:


Warranty:

Kathy Wing (West Coast, BC, AB, SK)
kwing@forestriverinc.com
(574) 206-7617

Backup:
Greg Wagner (East Coast, ON, QC, NB)
gwagner@forestriverinc.com
(574) 206-7622

Hope this helps
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Old 07-22-2016, 09:06 AM   #12
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Originally Posted by StephanFR3 View Post
You are not clear as to the problem.
Does the motor spin and gears grind? Or no motor at all? If it's only the motor you can operate the slide from back of motor with flexible cable that came with rv and a cordless drill.
It's definitely the motor gear. The tech confirmed that. There is no cable that I'm aware of.
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Old 07-22-2016, 09:08 AM   #13
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If it's the more common broken teeth on gears you might be able to push it in and out while operating the motor. Did you check fuses and circuit breakers. Also I think key has to be in off position.
Tech and I tried pushing out while grinding gears. No luck. It's not a fuse issue. The motor grinds.
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Old 07-22-2016, 09:10 AM   #14
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Quote:
Originally Posted by BamaBob View Post
FR FR3 Contacts in Elkhart:


Warranty:

Kathy Wing (West Coast, BC, AB, SK)
kwing@forestriverinc.com
(574) 206-7617

Backup:
Greg Wagner (East Coast, ON, QC, NB)
gwagner@forestriverinc.com
(574) 206-7622

Hope this helps
Unfortunately, rig is no longer under warranty. It's my experience that FR doesn't know you exist after the warranty expires. Thanks.
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Old 07-22-2016, 09:11 AM   #15
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Originally Posted by StephanFR3 View Post
Does bedroom slide work?
Yes.
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Old 07-22-2016, 10:19 AM   #16
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Okay so Forest River doesn't warranty it, but what I see in the manual is Norco warranty is 2 years.
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Old 07-22-2016, 10:29 AM   #17
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Originally Posted by MrBill16 View Post
Unfortunately, rig is no longer under warranty. It's my experience that FR doesn't know you exist after the warranty expires. Thanks.
Welcome - I would still call them. They can't say no of you don't ask

Also, your experience may be a bit dated - you do realize that Forest River fixes issues for FREE for people attending the FROG Rally in Goshen? Their corporate culture has become very customer focused under the leadership of Pete Ligel.

Besides, you DID say you would be willing to drive to the FR Factory and pay for the repairs, which is why I gave you the Factory POCs. I agree with you, I would rather go to the factory than some random dealer out there for my repairs.
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Old 07-22-2016, 10:59 AM   #18
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Welcome - I would still call them. They can't say no of you don't ask

Also, your experience may be a bit dated - you do realize that Forest River fixes issues for FREE for people attending the FROG Rally in Goshen? Their corporate culture has become very customer focused under the leadership of Pete Ligel.

Besides, you DID say you would be willing to drive to the FR Factory and pay for the repairs, which is why I gave you the Factory POCs. I agree with you, I would rather go to the factory than some random dealer out there for my repairs.
Thanks, I will call them. I have left messages already for several people using the FR telephone number listed in my rig. So far, 2 days, no reply.

Bill

PS. I am willing to pay for the repairs at the factory. I said this in the messages I left.
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Old 07-22-2016, 12:46 PM   #19
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Reliable Forest River repair dealer in BC Canada

Here is a company I have dealt with and can recommend;

Cottonwood RV Sales & Service Ltd.
44775 Yale Rd. West,
Chilliwack, BC V2R 4H3

Phone: (604) 792-7771
Toll Free: 1-800-929-9426
Service Manager: Kyle Krunick
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Old 07-22-2016, 05:16 PM   #20
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Fraserway RV Centre
747 Cliveden Place
Delta, BC V3M 6C7
604-850-1976

RV For Sale Canada - Dealers, Dealerships Parts & Accessories


Fraserway RV Centre
30440 S. Fraserway
Abbotsford, BC V2T 6L4
604-850-1976

NATIONAL TOLL FREE: 1-877-747-7947


Hope this helps
Tge Abbotsford address is thier main shop. Very good but very busy. Where in BC are you located?
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