Reply
 
Thread Tools Display Modes
Old 10-13-2016, 07:00 PM   #11
Junior Member
 
Vudu13's Avatar
 
Join Date: Mar 2014
Location: Conifer, CO
Posts: 21
Getting there...

FR (Cel Lopez) has been great. Got me the info I need to continue to pursue warranty path. Contacted Dometic, and they were FAST and very helpful. Have the paperwork needed and will submit warranty request. In all, everyone has been helpful and positive.

Getting things fixed on our FR3 is not usual business as we live in a remote area and don't have the access to services that most have. We had to get the AC replaced when an appointment window was available, and could not wait for three weeks at a Camping World (Winter is here NOW and already have four inches of white on the ground, and we area leaving for the South soon, no time to wait around). So when you get a fix, get the paperwork started then and there. It will save you time and effort later.

And most important, be nice to people. If you approach your problem as if its everyone else's fault, you will get bad results. People do want to help you, and they do care. Be nice and be positive, you will be happy with the outcome, we are :-)
__________________

__________________
Vudu13 is offline   Reply With Quote
Old 10-13-2016, 09:45 PM   #12
Senior Member
 
Join Date: Jul 2016
Location: Broward County
Posts: 165
Quote:
Originally Posted by Vudu13 View Post
(...)be nice to people. If you approach your problem as if its everyone else's fault, you will get bad results. People do want to help you, and they do care. Be nice and be positive, you will be happy with the outcome, we are :-)
X2

Couldn't agree more!
__________________

__________________
DutchRv is offline   Reply With Quote
Old 11-18-2016, 10:34 PM   #13
Junior Member
 
Vudu13's Avatar
 
Join Date: Mar 2014
Location: Conifer, CO
Posts: 21
Dometic is GREAT

Just an update. With our AC issues and how we approached the problem, Dometic was awesome and we were able to reach an agreement. I would recommend Dometic in the future. They take care of customers who take care of them. Thank you Dometic!
__________________
Vudu13 is offline   Reply With Quote
Old 12-21-2016, 08:03 PM   #14
Junior Member
 
rottnmom's Avatar
 
Join Date: May 2015
Location: Hudson Valley NY
Posts: 17
Dometic 15k a/c failure

Our 2012 front unit crapped out a couple of months ago, probably had about 100 hours on it. Expecting the rear one to go as well. Repair guy said they are dropping like flies. Time for FR to step up.
__________________
Rick & Marta
2012 Mirada (Miranda) 32DS
Never have more dogs than you have coach windows.
rottnmom is offline   Reply With Quote
Old 01-05-2017, 06:49 PM   #15
Senior Member
 
niedobry1's Avatar
 
Join Date: Jun 2010
Posts: 114
30 DS 2014 Ours was the circuit breaker over heating and tripping. Added a separate 20 amp breaker for the AC and fixed the problem.


Sent from my iPad using Forest River Forums
__________________
niedobry1 is offline   Reply With Quote
Old 01-05-2017, 06:57 PM   #16
edt
Senior Member
 
Join Date: Sep 2013
Posts: 125
our 2015 never worked had replaced and bought 3 year additional warranty from dometic for app $ 165
__________________
North Ga
2015 40' cls
Never to be moved
edt is offline   Reply With Quote
Old 01-05-2017, 07:20 PM   #17
Site Team
 
Flybob's Avatar
 
Join Date: Oct 2014
Posts: 3,889
Dometic has been replacing these under the warranty they extended.
__________________

__________________

2015 Freedom Express 248RBS
TV 2015 Silverado HD2500 Duramax
TST Tire Monitors
Honda 2000I + Companion
2 65W solar panels
Flybob is offline   Reply With Quote
Reply

Tags
air conditioner

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off




» Virginia Campgrounds

Reviews provided by




ForestRiverForums.com is not in any way associated with Forest River, Inc. or its associated RV manufacturing divisions.

Our Communities

Our communities encompass many different hobbies and interests, but each one is built on friendly, intelligent membership.

» More about our Communities

Automotive Communities

Our Automotive communities encompass many different makes and models. From U.S. domestics to European Saloons.

» More about our Automotive Communities

Marine Communities

Our Marine websites focus on Cruising and Sailing Vessels, including forums and the largest cruising Wiki project on the web today.

» More about our Marine Communities


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 01:22 AM.