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Old 01-20-2016, 09:54 AM   #91
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Quote:
Originally Posted by edm View Post
Has Eric left us? Are we on our own again?

EDM

I don't think so. Eric is part of the forum because he wants to, not because it is part of his job. That being said, he is busy and it could take a while to get an answer. When I needed an immediate answer I called him and he was kind enough to take my call, do the research and call me back. There could be circumstances beyond his control that may keep him from sending a reply.

I would suggest looking his number up on the website and calling him. I think there is an email address for him also. My interface with him was nothing but fantastic.
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Old 01-20-2016, 04:35 PM   #92
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Thanks Eric for joining us. Great idea. I have the 2015 FR3 28D. I have never been able to play a DVD from the dash and get it to play on by TV . Have read everything. Checked wires and still no luck. DVD plays on small screen in dash. Also can not get the TV sound to use the house speakers. I'm hoping I have missed something. Any ideas?
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Old 01-25-2016, 06:00 PM   #93
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Would it be possible to pre-wire for solar. Simply a connection block on roof and then wires to basement area??
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Old 01-26-2016, 01:25 PM   #94
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My family and I actually got to meet Eric a few weeks ago at the Greensboro RVDA show when we were looking at the new 32DS. I did ask him about the forums, and its something he took on personally from what I understand, and hes been relatively busy lately.

I was mostly impressed with our discussion and gave him some direct feedback on likes/dislikes/issues we've had, both with the RV and our dealer. The latter I understand that FR has no control over, but the point being a product is sometimes only as good as the dealer you work with as well. Overall, it was great to actually meet someone from FR, and it will probably result in us being active with FROG.

2nd the suggestion to call/email directly if you need.
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Old 02-14-2016, 09:45 AM   #95
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Hi Eric,
Can you tell me why the bathroom water faucets won't work with water pump but all others do (we are boondocking). Also, the main tv won't run with generator anymore . TIA
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Old 02-14-2016, 09:52 AM   #96
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TPatino, I'm not a rep, but your faucet is likely clogged with either debris from construction or from sediment from the anode rod deteriorating in your hot water tank. Unscrew the cap on the the faucet and clean out the screens. If its sandy, you need to change your anode rod. If its plastic pieces, it's from construction.


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Old 02-14-2016, 09:55 AM   #97
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Oh, and check in the storage compartment in the rear on the drivers side. Make sure that the 30 amp plug is plugged in completely. If that doesn't fix the problem, it's beyond my knowledge. Good luck!


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Old 02-14-2016, 10:39 AM   #98
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What MaltnHops said. Had the same problem with my kitchen faucet and that was the issue. Saved by another owner on this site. It's the best resource.


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Old 02-14-2016, 01:33 PM   #99
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Thank you both. I checked the plug and fuse and all are good and plugged in. Now with generator on can't get AV picture when trying to watch movie through DVD player in RV. I will check faucet. If can't figure it out, looks like another warranty call, ugh.
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Old 02-14-2016, 03:28 PM   #100
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Hi Eric. We have a 2016 28DS and would like to upgrade the headlights. They work okay but would like to replace with HDI if possible for more illumination. Currently in bad weather we drive with low beams, fog lamps, and LED lamps on. Any advice you can give would be great. Thank you and welcome to the forum.
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