Hello everyone,
Just joined the community. We have owned a brand new 2017 FR3 25DS for a whole two days. We took our maiden journey this evening to a nearby state park along with our 3 rescue dogs. On the way home the door came open! We were pretty sure we closed it tightly ( really have to give it a good pull to close it ) but who knows. Anyways we quickly closed it and locked it along with locking the deadbolt. When we got home, we couldn't get out. We turned the knobs to unlock both the latch lock and the deadbolt lock but to no avail. Needless to say, we were a little freaked out. I had to climb out the rear emergency window while the wife handed me the dogs one by one
I could pull the door latch from the outside but the door wouldn't budge even with me pulling from the outside and wife pushing from inside.
We don't know really what to do at this point. Has anyone experienced anything like this or perhaps offer some ideas how to fix this? I'm afraid to drive it back to dealership because in an emergency I might not be able to get out!