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Old 06-06-2016, 12:29 PM   #11
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Location: Indiana
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Has anyone ever dealt with the black hole of Ford Motorhome Division and Ford Customer Care?

I called the Ford Motorhome Division to explain all the suspension issues. They claim they only handle repairs and not customer service or product complaints/issues - to call Ford Customer Service. Ford Customer Service says they've never worked with the Ford Motorhome them back. I am caught in a Ford black hole of finger-pointing.

Meanwhile the latest problem with my Ford chassis still hasn't been diagnosed. June isn't off to a great start!

Jim & Beth
Indianapolis, IN
2015 FR3 30DS
2013 Honda CR-V
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Old 06-13-2016, 05:13 PM   #12
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Wow this is really scary!

We purchased our FR3 DS 25 back at the end of 2014.

Our first trip was from California to Maine, we made it to Iowa before we did the CHF.

No matter what we have done to try to resolve our steering issues, so far nothing has really helped much.

Was not aware of any major issues with the chassis for 2014, now I'm going to take a much closer look. The steering on this thing is so loose that I literally chase the front and back and forth between the lane markers all the time.

I am starting to wonder if my air pressures might be too high, I set them at 100 psi front and back for all tires.

Now it looks like I need to get my kingpins inspected, as well as the front bearings.

Thanks everybody for the heads up, without this forum I would have never known this!

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Old 06-13-2016, 07:35 PM   #13
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100 psi seems high. for a 30ds it's around 82
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Old 06-14-2016, 09:03 AM   #14
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Yeah, 100 psi is probably way too high. Even though on the 30DS, it says either 82/84 psi, the front axle is light enough to be set at the lowest PSI value for the tires, which is 80 psi. You really won't know until you weigh your loaded RV on a CAT scale at a truck stop or such. Once you have an axle weight, you can look up the appropriate psi per the load rating chart. Start there, and if you haven't gotten an alignment done, do that too.
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Old 06-14-2016, 01:08 PM   #15
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Trying the pressure change is worthwhile, considering the cost!

Thanks all for the input.
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Old 06-14-2016, 07:38 PM   #16
Join Date: Jun 2015
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FR3 alighnment completed all ok. bearings checked all ok. new tire valves going on all 6 wheels tomorrow without any extensions, having wheel beads put into all 6 tires for balancing tomorrow an a spare tire going into the rear storage department tomorrow if it fits through the door opening also, Ours is a 2014 chassis, 25DS, got really scared after reading all the complaints so we had the coach checked out, after today we feel much better.
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Old 06-15-2016, 02:16 PM   #17
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No extensions?

You must have a good reason.

How does one check air pressures on inside tires?
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Old 06-16-2016, 12:56 PM   #18
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Originally Posted by repsolgamma View Post
No extensions?

You must have a good reason.

How does one check air pressures on inside tires?
Easiest way to check the inside tire pressure, if you don't have extensions, is to remove the cap (the 3 lug nut caps that have a small indentation using a 1 1/8" socket). If you do not have valve extensions I would recommend installing 135 degree extensions to make checking, and inflating easier. If installed properly you should not have any problems.
Smooth Roads, and, Drive 'em Safe

Curt & Isabel, & 9er (our Goldendoodle)
2014 Forest River FR3 30DS (Beasty)
2014 Honda CRV EX-L (toad)

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Old 06-16-2016, 08:01 PM   #19
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Good reason is extentions can cause leaks.
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Old 06-17-2016, 09:25 AM   #20
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After having an extension leak I put on DuallyValves valves from Borg they work great.

2015 Georgetown 329DS
2014 Chevy Equinox

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