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Old 05-10-2016, 05:02 PM   #1
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I have been trying to get a minor piece of trim for my FR-3. I have called the closest 2 dealers in the area (one where I bought it). One just won't return calls and the other has given me a story that she has to call FR with the VIN and part description and then they call her back with the PN and then she will call me to let me order. Ok, but she doesn't call back (or FR doesn't call her back.) I want to order and pay for the item. It is not a warranty issue. I get far better results dealing with a Chinese Help Desk. I have looked all over the FR websites and can't find any phone numbers there. Does ANYONE have the secret code for ordering a part?
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Old 05-10-2016, 05:07 PM   #2
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Use the link below to find the right contact. I have order parts directly from them.


Forest River RV Contact Us - Forest River, Inc.
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Old 05-10-2016, 05:08 PM   #3
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You might find the post from Bob useful below, that we keep as a sticky thread.

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Old 05-10-2016, 05:19 PM   #4
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Sorry. biscuit link only takes you to a "contact" page with no contact info.

wmtire link has some numbers there but no answers.... They are probably closed for the day, I will try tomorrow. Thanks
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Old 05-10-2016, 06:32 PM   #5
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Sent you a PM. I am sure it will help.
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Old 05-10-2016, 07:55 PM   #6
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Quote:
Originally Posted by ScottBrownstein View Post
Sent you a PM. I am sure it will help.
It might, but I never got it..
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Old 05-10-2016, 08:01 PM   #7
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Michael HumsPhone574) 389-3234Fax574) 295-8749Email: mhums@forestriverinc.com
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Kevin StrattonPhone574) 206-7611Fax574) 206-2484Email: kstratton@forestriverinc.com
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FR3

58277 State Road 19 South
Elkhart, IN 46517
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Old 05-11-2016, 06:54 AM   #8
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Quote:
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It might, but I never got it..
Tried it again this morning, don't know what happened yesterday.
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