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Old 09-30-2014, 01:28 PM   #111
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Oh, by the way, Do you have the phone number and/or email for Travis Bird?

Thanks.

Barbara
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Old 09-30-2014, 03:08 PM   #112
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Travis Bird contact info

BarbaraG, Here is how I contacted Travis Bird at FR. tbird@forestriver.com and 574 206-7635 with a fax of 574 206-9450 We found him to be most helpful... Good Luck and Safe Travels, Bob and Linda Smith
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Old 10-01-2014, 11:50 AM   #113
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Slide Gearbox Recall

Okay, here's the latest. My service guy (Armando at Desert RV Service in Brawley, CA) called Travis Bird at Forest River (thank you Bob and Linda) who told him the gearbox on the slides is a recall. FR will cover the warranty work and want them to replace the bedslide gearbox at the same time.

Armando is waiting to hear back from FR regarding how soon we can get the gearboxes. I told them I'd pay the shipping to have them overnighted. So now, it's wait and see.

Barbara
FR3 30 DS 2014
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Old 10-01-2014, 12:00 PM   #114
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Glad to hear the good news

BarbarG, So glad to hear the news of your fix. My wife and I are super impressed the Forest River support and will be forever in love with our FR3. Drive Safe, Bob and Linda Smith
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Old 10-01-2014, 06:04 PM   #115
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Has Forest River made a change at the factory in response to these problems so as to fix new units coming off of the line?
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Old 10-01-2014, 06:10 PM   #116
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Don't know, but word is that Travis Bird at FR is knowledgeable about the problem and very helpful. His contact info is a couple posts above. One would hope that if they're doing a recall, they would have changed the hardware going forward.

Barbara
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Old 11-11-2014, 07:01 PM   #117
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Slide Out Motor Controller

My gear box went out and I am not under warranty. The dealer replaced it but I started to look at spare parts/long term solutions. Here is what I found.

1.) All the gear boxes come from china, imported by Norco Industries (no surprise I guess) - Welcome to Norco Industries, Inc.

2.) The slide out mechanicals are sold as a kit called Accu Side by BAL RV Products Group
BAL - Innovative Products for the RV Industry

The web site has pretty good information to include a complete parts list (I think). Take a look at the designer guide, installation guide and the service manual pdfs. There is also a training video on how to replace the cable.

Here is a list of Motor/gear box parts (previously listed). The parts list implies you can order the entire kit or individual parts. I am going to try to order just the gear box so I have a complete spare.

http://norcoind.com/bal/downloads/ac...tor%20List.pdf

Here is a list of slide out parts:
http://norcoind.com/bal/downloads/ac...rts%20List.pdf

3.) Norco provided a product availability bulletin that identifies 5 distributors (have not tried them yet)
http://norcoind.com/bal/downloads/ac...20Bulletin.pdf

4.) I was reviewing the slide out parts and noticed Accu Track offers a motor controller that is designed to keep users from burning out the motor or breaking the gear box. The controller is Accu Track part# 22303 which is really Kinetek part# KCCA0005
http://www.kinetekcontrols.com/produ...ntrollerDS.pdf

The controller monitors amperage specifically so you don't break the motor/gearbox and it is adjustable. It would seem this is exactly what we need.

So does anyone know if FR uses the motor controller and if not why not? If FR does use the controller, then where is it? I would think we can reduce the set point to keep things from breaking.

If there is not a motor controller then I am going to order one, it does not look to complicated to wire in.
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Old 11-12-2014, 06:47 AM   #118
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Lot's of good information, thanks.
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Old 11-29-2014, 09:32 AM   #119
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Quote:
Originally Posted by BarbaraG View Post
Okay, here's the latest. My service guy (Armando at Desert RV Service in Brawley, CA) called Travis Bird at Forest River (thank you Bob and Linda) who told him the gearbox on the slides is a recall. FR will cover the warranty work and want them to replace the bedslide gearbox at the same time.

Armando is waiting to hear back from FR regarding how soon we can get the gearboxes. I told them I'd pay the shipping to have them overnighted. So now, it's wait and see.

Barbara
FR3 30 DS 2014

Barbara, can someone go to a service and get the gear boxes replace to prevent a possible problem?


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Old 12-13-2014, 06:08 PM   #120
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New to class A Rving and just got a 30 DS. After reading on the FR3 I am wonder if the slides are a problem. If they malfunction how are they put in ? I had seen posts referring to tool and drill but can't find any instructions nor do I have anything that looks like a tool. Any help or directions to where I might obtain needed info would be appreciated.
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